Hillary Hunter
Alma,AR
Summary
Dependable professional with experience providing administrative, organizational and customer service support in virtual environments. Proficient in MS Office, G Suite, Asana, Slack and other productivity tools. Possess strong communication and problem-solving skills with time management expertise to consistently meet objectives.
Overview
10
10
years of professional experience
Work History
Production Control Expeditor
Gerdau Special Steel
02.2019 - Current
- Oversee timely production and processing of steel orders
- Accomplished GREEN supplier scorecard from automotive customers in 2022
- Team member of customer-facing team who achieved GM SQ Excellence Award in 2020
- Work closely with downstream scheduler to meet shipment dates
- Maintain effective capacity and send material to Outside Processors as needed
- Work with Outside Processors for transportation, scheduling, and production of automotive cut blanks
- Maintain spreadsheets for order quantities and due dates for Outside Processors
- Coordinate and schedule shipments of material from Outside Processors to customers
- Oversee and maintain accurate inventory at Outside Processor locations quarterly/semi-annually
- Monthly inventory reports of in-house and Outside Processor inventories
- Verify customer specs and send reports to Outside Processors of incoming material
- Enter production for all material processing at Outside Processor locations
- Schedule shipments through customer freight websites and create Bill of Ladings
- Work with Outside Processors for pricing and entering Purchase Orders
Owner / Virtual Assistant
Beyond VA Services
07.2018 - Current
- Social media management and engagement
- Content creation
- WordPress Support
- Email Sequencing
- Client workflow management
- Excel sheets/ Google docs/drop box/DocuSign
- Bookkeeping / Invoicing
- Proofreading/editing
- Travel Arrangements/Itinerary Management
- Onboarding new clients
- Scheduling appointments/speaking functions
- Front end/website development and analytics
- Established procedures and processes for dozens of small businesses
- Invoiced and collected over $76,000 for local business owner in 2022
- Increased social media for children's author by thousands of daily views
- Consulted with customers to assess needs and propose optimal solutions
- Evaluated suppliers to maintain cost controls and improve operations
- Enhanced operational efficiency and productivity by managing budgets, accounts, and costs
Branch Coordinator
Conference Technologies
10.2017 - 08.2018
- Process customer orders
- Order and track product shipments
- Coordinate and manage branch calendars for 4 technicians
- Schedule installs, repairs, and events
- Approve timesheets, expenses, and per diem
- Lead weekly production meetings
- Increased branch productivity by 47% in 2018
- Coordinated and assigned service call requests
- Maintained scheduling for main branch to keep shifts appropriately staffed
- Ordered supplies, created purchase orders and entered orders into inventory
- Performed duties in office environment during operating hours
- Met deadlines by proactively managing individual and team tasks and streamlining processes
Office manager
Rentco
07.2013 - 09.2017
- Accounts Payable and Accounts Receivable
- Submit equipment warranties
- QuickBooks
- Vendor management
- Ordering parts
- Weekly payroll
- Bank deposits, statement reconciling, P&L report
- Oversee crew of 4
- Increased revenue by 39% in 2016
- Established and maintained warranty accounts for small engine companies
- Maintained computer and physical filing systems
- Updated reports, managed accounts, and generated reports for company database
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving
- Developed and maintained successful relationships with vendors, suppliers and contractors
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel
Education
Bachelor of Science - Business Admiinistration, Supply Chain Management and Logistics
Colorado Technical University
Colorado Springs, CO04.2024
Skills
- Strategic Thinking
- Attention to Detail
- Problem Solver
- Productive Leadership and Motivation
- Excellent Communication Skills
- Team Leader
- SMART Goal Oriented
- 5S
Accomplishments
- Front End Development Certification
- MailChimp Email Marketing Certification
- Complete Financial Bookkeeping and Accountancy
- Social Media Marketing/Content Marketing 2021
- Modern Copywriting
Affiliations
Leadership Certificate from UAFS 2022
Project Management from UAFS 2022
Member of Gerdau’s Women Empowerment Leadership 2021-2022
Member of Women in Leadership in the River Valley 2022
Timeline
Production Control Expeditor
Gerdau Special Steel
02.2019 - Current
Owner / Virtual Assistant
Beyond VA Services
07.2018 - Current
Branch Coordinator
Conference Technologies
10.2017 - 08.2018
Office manager
Rentco
07.2013 - 09.2017
Bachelor of Science - Business Admiinistration, Supply Chain Management and Logistics
Colorado Technical University
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