Hillary Ingram
TALLADEGA
Summary
Detail-oriented office assistant with expertise in data entry, appointment scheduling, and document organization. Proven ability to enhance office operations through effective communication and meticulous attention to detail.
Overview
13
13
years of professional experience
Work History
Office Assistant
K & S Transportation
Lineville
10.2020 - 06.2022
- Inputted data using spreadsheets and Microsoft Office for accurate records.
- Filed receipts alphabetically to ensure efficient data organization.
- Managed incoming calls and addressed visitor inquiries to support office operations.
- Coordinated safety classes for drivers, enhancing compliance with regulations.
- Scheduled appointments for physical exams, medical cards, and CDL renewals.
- Compiled insurance information post-accidents to facilitate claims processing.
- Ensured comprehensive data collection for court cases and insurance documentation.
- Maintained organized filing systems for streamlined document access.
- Provided administrative support to staff members, including copying and scanning documents, filing paperwork, and ordering supplies.
- Maintained an organized filing system of paper documents and electronic files.
- Performed data entry tasks into various computer systems accurately and efficiently.
- Answered incoming calls in a professional manner and directed callers to the appropriate personnel.
Office and Shop Assistant
Leaning Door Enterprise
Whitewood
05.2009 - 06.2019
- Assisted customers with product selection and inquiries.
- Handled customer complaints and resolved issues effectively.
- Assisted in maintaining store appearance by stocking shelves, organizing displays, and ensuring cleanliness of the shop floor.
- Answered phone inquiries regarding store hours, product availability, pricing.
- Provided information about products and services to customers.
- Greeted customers and provided assistance with product selection.
- Operated the cash register to process customer purchases accurately and efficiently.
- Resolved customer complaints in a professional manner.
- Maintained work area organization and cleanliness to uphold production levels and safety standards.
- Assisted customers with loading their purchases into their vehicles when necessary.
- Operated equipment and tools in full accordance with safety procedures.
- Completed basic and semi-skilled work using available tools and facilities.
- Disposed of hazardous materials properly in approved containers.
Education
Masters - Christian Ministries
Grand Canyon University
Phoenix, AZ08-2020
Bachelor Of Arts (BA) - Biblical Studies
Grand Canyon University
Phoenix, AZ03-2019
Skills
- Data entry
- Microsoft Office
- Filing organization
- Appointment scheduling
- Insurance documentation
- Customer service
- Communication skills
- Attention to detail
- Organizing and categorizing
Timeline
Office Assistant
K & S Transportation
10.2020 - 06.2022
Office and Shop Assistant
Leaning Door Enterprise
05.2009 - 06.2019
Masters - Christian Ministries
Grand Canyon University
Bachelor Of Arts (BA) - Biblical Studies
Grand Canyon University