Hillary King
O'Fallon,MO
Summary
Flexible hard worker ready to learn and contribute to team success. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference.
Overview
3
3
years of professional experience
Work History
Patient Access Representative
SSM Health St. Joseph Hospital
Lake St Louis , MO
05.2023 - Current
- Epic experience
- Coordinated interpreters for non-English-speaking patients when needed.
- Pending orders for physician to sign
- Linking orders to initiate pre-authorization
- Scheduling appointments for clinic and testing departments
- Communicating needs to physicians, NPs, and clinic staff
- Collected co-pays and other payments from patients at time of service.
- Responded to patient inquiries regarding billing or financial matters.
- Provided assistance to internal departments when needed.
- Greeted patients and visitors in a courteous and professional manner.
- Actively participated in team meetings and training sessions.
- Explained various admission forms and policies, acquiring signatures for consent.
- Kept patient appointments on schedule by notifying providers of patients' arrival and reviewing service delivery compared to schedule.
- Verified patients' insurance and payment methods during admissions or check-in processes.
- Checked stock to determine inventory level and placed orders for needed supplies.
- Collaborated with clinical and administrative staff to meet patient needs.
- Cultivated positive relationships with patients to help facility meet satisfaction scores and patients obtain best possible care.
- Instructed patients on policies and required actions for different types of appointments and procedures.
- Organized timely and accurate referrals to help patients obtain health care services and access available resources.
Preschool Teacher
learning place preschool
O'Fallon, MO
01.2021 - 05.2022
- Provided individual attention to each student as needed during class time.
- Collaborated with fellow teachers on various projects related to curriculum design and implementation.
- Led story time sessions designed to promote literacy skills among young learners.
- Facilitated group play activities that encouraged collaboration among students.
- Implemented appropriate disciplinary measures when necessary according to school policies.
- Incorporated music, art, games, books, blocks, puzzles into daily instruction.
- Supervised outdoor playtime while ensuring safety regulations were followed.
- Assisted in providing a safe and secure environment for children.
- Monitored student behavior to ensure compliance with rules and expectations set forth by school administration.
- Developed lesson plans that incorporated creative teaching techniques.
- Encouraged critical thinking skills through problem solving activities.
- Established positive relationships with parents and guardians by regularly communicating student progress.
- Adapted instructional methods based on individual student needs.
- Organized educational materials and resources to create an engaging learning environment.
- Taught children foundational skills in colors, shapes and letters.
- Implemented hands-on, play-based strategies for experiential learning.
- Controlled classroom environments with clearly outlined rules and positive reinforcement techniques.
- Encouraged children to be understanding of others, show good manners and instructed in other social development behaviors.
- Enhanced sensory abilities by giving children access to numerous textures and shapes.
- Established indoor and outdoor safe play environments for toddler-age children.
- Engaged with children on individual basis to build positive, trusting relationships.
Education
High School Diploma -
Liberty High School
Lake Saint Louis, MO05-2020
Some College (No Degree) - Chemistry
St Charles Community College
City Of Saint Peters, MOSkills
- Problem-Solving
- Registration and Admissions
- Team Collaboration
- Phone and Email Etiquette
- Multitasking and Organization
- Customer Service
- HIPAA Compliance
- Registration management
- Quality Assurance
- Appointment Scheduling
Timeline
Patient Access Representative
SSM Health St. Joseph Hospital
05.2023 - Current
Preschool Teacher
learning place preschool
01.2021 - 05.2022
High School Diploma -
Liberty High School
Some College (No Degree) - Chemistry
St Charles Community College
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