Hillary Knight
Dahlonega,GA
Summary
Dedicated Accounting Manager with proven history of integrity, accuracy and efficiency within the Restoration Industry. Eager to apply knowledge of Account Management acquired over 7 years of industry experience to add value to corporate accounting team. Steadfast Accounts Manager familiar with managing multimillion-dollar business operations. Successfully optimizes frameworks and cultivates cohesive teams to meet and exceed financial goals. Excellent reporting, record keeping and relationship-building abilities.
Resourceful Account Manager with excellent client oversight, issue resolution and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
12
12
years of professional experience
Work History
Accounts Manager
Flood Pros USA
03.2019 - Current
- Generated financial and operational reports to assist management with business strategy.
- Managed payroll operations for team of 34 employees.
- Built and strengthened long-lasting client relationships based on accurate price quotes and customer-centric terms.
- Coordinated with internal teams to facilitate prompt delivery of client projects.
- Monitored and analyzed customer feedback to identify opportunities for improvement.
- Completed filings and upheld strict compliance with regulatory agencies and supervisors.
- Collaborated with purchasing department to reconcile vendor invoices and facilitate payments.
- Addressed problems with accounting, billing, and service delivery to maintain and enhance client satisfaction.
- Evaluated project applications and verified with outline specifications to approve, reject and recommend adjustments.
- Evaluated client needs and developed tailored solutions to increase positive customer ratings.
- Generated financial and operational reports to assist management with business strategy
Accounts Clerk
MRS Restoration
09.2016 - 02.2019
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month.
- Set up and updated Excel spreadsheets to track financial data.
- Reported financial data and updated financial records in ledgers and journals.
- Applied proper codes to invoices, files, and receipts to keep records organized and easily searchable.
- Input financial data and produced reports using Xcelerate & Quickbooks.
- Input customer data and produced reports using Encircle.
- Used accounting software to prepare weekly and monthly financial reports.
- 'Managed over 25 customer calls per day to insure customer satisfaction and verify any available discounts available.
- Reconciled account information and reported figures in general ledger by comparing to bank account statement each month
- Tracked business revenue and expenditures and reconciled accounts to maintain high accuracy
- Compiled budget figures by reviewing past budgets, evaluating estimated income, and assessing expenses
Private Home Health Nurse
Tipton Home Health
06.2011 - 01.2016
- Monitored vital signs, developed and implemented care plans, and documented patient progress.
- Coordinated with other healthcare team members to support patient needs.
- Provided emotional support and kind companionship to patients and families to increase overall wellness.
- Assisted patients with activities of daily living to promote independence.
- Delivered after-hours care to patients based on strict role-call rotations.
- Educated family members and caregivers on patient care instructions.
- Equipped patients with tools and knowledge needed for speedy and sustained recovery.
- Reported findings to quality departments after conducting routine restraint audits and worked with team to devise corrective actions for deficiencies.
Education
Associate of Science - Nursing
North Georgia Technical College
Blairsville, GA05.2021
High School Diploma -
Henry W. Grady High School
Atlanta, GA05.2009
Skills
- Business Needs Assessment
- Networking Skills
- Issue Resolution
- Coordinating Documents
- Documentation
- Account Servicing Skills
- Weekly Payroll
- Prioritizing Workflows
Accomplishments
- MS Excel - Prepared and formatted financial project reports, budget spreadsheets and expense reports for monthly review.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Timeline
Accounts Manager
Flood Pros USA
03.2019 - Current
Accounts Clerk
MRS Restoration
09.2016 - 02.2019
Private Home Health Nurse
Tipton Home Health
06.2011 - 01.2016
Associate of Science - Nursing
North Georgia Technical College
High School Diploma -
Henry W. Grady High School
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