Hillary Marin
Bronx,NY
Summary
Dynamic and compassionate professional with a proven track record at Gap and Grand Street Settlement Org. Excelled in fostering teamwork, personal growth, and customer loyalty through exceptional communication and problem-solving skills. Demonstrated adaptability and organizational prowess, enhancing program effectiveness and client support.
Overview
3
3
years of professional experience
Work History
Gap Leader
Gap
01.2022 - Current
- Inspired confidence in both team members and program participants through consistent demonstration of expertise and competence in the field.
- Collaborated with fellow Gap Leaders on program design and implementation, resulting in cohesive experiences for participants across various locations.
- Conducted thorough evaluations of program effectiveness, identifying areas for improvement and implementing necessary changes.
- Led diverse groups of individuals in challenging outdoor settings, fostering teamwork and personal growth.
- Worked effectively in fast-paced environments.
- Excellent communication skills, both verbal and written.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Engaged with customers to build rapport and loyalty.
Social Work Assistant
Grand Street Settlement Org
02.2022 - 12.2023
- Improved clients' coping with routine life activities such as food budgeting and rental payments.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Enhanced team communication through effective scheduling, meeting coordination, and correspondence management.
Education
Bachelor of Science - Social Work
Hunter College
New York, NY05-2026
Associate of Science - Human Services
Borough of Manhattan Community College
New York, NY05-2024
Skills
- Problem-solving abilities
- Multitasking
- Professionalism
- Customer Service
- Teamwork and Collaboration
- Friendly, Positive Attitude
- Problem-Solving
- Time Management
- Flexible and Adaptable
- Excellent Communication
- Computer Skills
- Organizational Skills
- Compassionate
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Social Work Assistant
Grand Street Settlement Org
02.2022 - 12.2023
Gap Leader
Gap
01.2022 - Current
Bachelor of Science - Social Work
Hunter College
Associate of Science - Human Services
Borough of Manhattan Community College
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