Overview
Work History
Education
Skills
Timeline
Generic

Hillary mcclure

Conroe,TX

Overview

16
16
years of professional experience

Work History

Pharmacy Technician

walgreens
The Woodlands, TX
01.2022 - Current
  • Liaised with pharmacist to measure and prepare medication doses and packaging and label prescriptions.
  • Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
  • Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
  • Greeted customers and answered questions regarding personal medications or over-the-counter pharmacy products.
  • Checked medications for content, accuracy and completeness of drug packaging and labeling.
  • Received written prescriptions and refill requests from patients, evaluating information for completeness and accuracy before filling.
  • Entered prescription information into computer databases.

Dental Assistant

Ideal Dental Care
Conroe, TX
02.2020 - 11.2021
  • Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
  • Laid out dental instruments and equipment before procedures.
  • Documented patient records with procedures performed and added notes taken to charts.
  • Assisted dentist during examinations by retracting patient's cheeks and tongue.
  • Educated patients on techniques to optimize oral hygiene, control plaque and protect teeth and gums.
  • Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.

Waitress Supervisor

Luby's Cafeteria
The Woodlands, TX
02.2012 - 12.2019
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Completed thorough opening, closing and shift change functions to maintain operational standards each day.
  • Distributed food to service staff for prompt delivery to customers.

Telemarketer

Medco Health Solutions
San Antonio, TX
01.2009 - 12.2012
  • Provided timely, courteous and knowledgeable responses to information requests.
  • Identified consumer needs, clarified information and researched issues to provide alternative solutions.
  • Monitored queues and email inboxes to respond to consumers via multiple media formats.
  • Maintained accurate records of incoming calls in internal database.
  • Coordinated topics with call center scripts to handle consumer questions, delivering appropriate answers.
  • Consulted with customers to resolve service and billing issues.
  • Resolved customer inquiries, questions and concerns to consistently offer quality service and meet performance benchmarks.

Education

Some College (No Degree) - Dental Assisting

Pima Community College
Houston, TX

Skills

  • Supply Restocking
  • FDA compliance
  • Workflow Optimization
  • Regulatory Compliance
  • Medication Dispensing
  • Order Verification
  • Problem-solving skills
  • Prescription Filling

Timeline

Pharmacy Technician

walgreens
01.2022 - Current

Dental Assistant

Ideal Dental Care
02.2020 - 11.2021

Waitress Supervisor

Luby's Cafeteria
02.2012 - 12.2019

Telemarketer

Medco Health Solutions
01.2009 - 12.2012

Some College (No Degree) - Dental Assisting

Pima Community College

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Hillary mcclure