Hillary Neil
Benicia,CA
Summary
Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships.
Overview
16
16
years of professional experience
Work History
Office and Sales Manager
Floors On First
01.2012 - Current
- Responsible for all back office administration including but not limited to accounts payable and receivable, Payroll, P&L tracking, assembling and submitting proposals, customer service, scheduling
- Heavy focus on direct customer sales with the expectation of having extensive product knowledge and some construction and installation expertise
- Implemented systems and procedures to increase sales.
- Utilized metrics to modify low-performing sales and marketing programs and plans to increase effectiveness.
- Directed sales support staff in administrative tasks to help sales reps close deals.
- Maintained financial controls, planned business operations and control expenses while identifying and pursuing opportunities to grow business operations and boost profits.
Store Manager
CVS/Pharmacy
11.2010 - 12.2012
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Coached 50+ sales associates in product specifications, sales incentives, and selling techniques, increasing customer satisfaction ratings.
- Managed 50+ store employees successfully in fast-paced environment through proactive communication and positive feedback.
District Category Specialist- Beauty and Healthy Skin
CVS/Pharmacy- Northern CA District
09.2009 - 11.2010
- Collaborated with sales team of 40+ to develop pricing strategies that maximized profitability while remaining competitive in the market.
- Identified opportunities for process improvements within the purchasing function, leading to increased efficiency and cost reductions.
Assistant Manager
CVS/Pharmacy
01.2008 - 09.2009
- Coordinated daily activities and operations including meetings, addressing and resolving customer complains, vendor issues, and scheduling
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Education
Bachelor of Science Degree in Business Administration -
San Francisco State University
San Francisco, CASkills
- Communication
- Problem Solving
- Performance Management
- Customer Service
- Sales Tracking
- Time Management
Timeline
Office and Sales Manager
Floors On First
01.2012 - Current
Store Manager
CVS/Pharmacy
11.2010 - 12.2012
District Category Specialist- Beauty and Healthy Skin
CVS/Pharmacy- Northern CA District
09.2009 - 11.2010
Assistant Manager
CVS/Pharmacy
01.2008 - 09.2009
Bachelor of Science Degree in Business Administration -
San Francisco State University
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