Summary
Overview
Work History
Education
Skills
Affiliations
Languages
Software
Timeline
AccountManager

Christian Ontiveros

San Diego,CA

Summary

Dedicated professional seeking full-time employment in a field that offers a challenging environment with opportunity to advance. Proficient at implementing team-centered initiatives and handling multiple tasks in a highly demanding environment.

Overview

7
7
years of professional experience

Work History

Recruiter/Dispatcher/Scheduler

Go-Staff
04.2023 - Current
  • Improved employee retention rates by 85% through thorough candidate screening and interview techniques.
  • Provided exceptional customer service to both candidates and clients, fostering long-term partnerships.
  • Consistently met and exceeded company goal of 5 hires per week.
  • Managerial recognition in 2023 for highest number of hires out of all company branches.
  • Use of companies CRM System; Avionte and its various systems from onboarding, time entry, and employee reports
  • Performed efficiently in a highly demanding environment with multiple time-sensitive tasks.
  • Coordinated community job fairs in the San Diego area to seek out potential candidates.

Package Handler

FedEX Ground
10.2022 - 04.2023
  • Responsible for unloading 1000+ packages per shift within a warehouse or from delivery vehicles.
  • Consistently; moving, lifting, pushing, pulling, scanning and placing of packages, boxes and other freight goods.
  • Supported team morale by fostering a team-centered environment.
  • Communicated with management on better work flow methods to meet timely work requirements and deadlines.
  • Maintained a safe work environment by adhering to company policies and guidelines for proper lifting techniques.

Production Worker, Office Clerk, Customer Service Clerk

Alsco Uniforms
09.2021 - 06.2022
  • Provided support in various departments, including working as a production worker, office clerk, customer service clerk.
  • Implemented a new system of cleanliness and safety in the companies All Fresh department.
  • Learned to use the company's internal system, (Able) and its various functions.
  • Took part in safety walks of the plant to ensure safety measures were up to date.
  • Input new accounts into internal system and assured product quantities were available for the time needed.
  • Collaborated with team members to optimize workflow, resulting in increased productivity and reduced downtime.

Administrative Assistant

Claery & Hammond, LLP
09.2018 - 09.2021
  • Maintain professional etiquette with clients during multiline telephonic/email updates to expedite case flows.
  • Serve as initial point to showcase empathy to distraught clients whilst assessing and resolving their concerns.
  • Leveraged bilingual expertise in English and Spanish to seamlessly negotiate and communicate with diverse group clients.
  • Exercised personable communication with each client which subsequently helped to build and strengthen relationships.
  • Followed up with client account financials to keep accounts up to date.
  • Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
  • Made approximately 50-80 outbound calls daily and took majority of all inbound calls which averaged to50 -100 phone calls daily.

Account Manager

Aspire
04.2018 - 09.2018
  • Adopted and routinely utilized unique sales techniques tailored to various prospective clients.
  • Built and strengthened viable business-to-client connections with multicultural clients through constant engagement and stellar customer relations.
  • Maximized unconventional sales techniques to promote products and continuously drive sales.

General Manager

Grater Grilled Cheese
05.2017 - 05.2018
  • Supervised HR functions, including talent acquisition, guiding core team functions, and performing routine performance evaluations.
  • Exercised oversight of inventory.
  • Embarked on personal development endeavor to grasp the use of numerous management programs to optimize entire operational functions.
  • Promptly resolved management and personnel issues to achieve mutual satisfaction.
  • Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
  • Developed and executed strategic plans for business growth and expansion, resulting in increased market share.

Education

Bachelor of Arts in Communication Studies -

Sacramento State University
01.2017

Skills

  • Client Support Initiatives
  • Communication & Negotiation
  • Relationship Building
  • Database Management
  • Talent Acquisition
  • Team Leadership & Development
  • Tactical Conflict Resolution
  • Client Satisfaction & Retention
  • Continuous Process Improvement
  • CRM software
  • Communication skills
  • Interpersonal skills
  • Talent acquisition
  • Phone etiquette
  • Typing
  • Process Improvement
  • Outbound Calling
  • Administrative Skills
  • New Hire Training
  • Public Speaking

Affiliations

  • Gym
  • Cooking
  • Hiking
  • Outreach

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Software

Microsoft Office

Able CRM Softare

Avionte CRM Software

Timeline

Recruiter/Dispatcher/Scheduler

Go-Staff
04.2023 - Current

Package Handler

FedEX Ground
10.2022 - 04.2023

Production Worker, Office Clerk, Customer Service Clerk

Alsco Uniforms
09.2021 - 06.2022

Administrative Assistant

Claery & Hammond, LLP
09.2018 - 09.2021

Account Manager

Aspire
04.2018 - 09.2018

General Manager

Grater Grilled Cheese
05.2017 - 05.2018

Bachelor of Arts in Communication Studies -

Sacramento State University

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Christian Ontiveros