Hillary Padilla
Los Lunas,NM
Summary
Personable and experienced professional equipped with 6 years of successful office management and customer relations roles.
Overview
6
6
years of professional experience
Work History
Financial Services Associate
Fidelity Investments
2020.09 - 2024.01
- Provided retirement education and planning services to customer's employer benefits accounts
- Processed retirement fund collections and transfers
- Assisting with care a constant flow of customer calls for all inquires
Animal Care Technician
Lovelace Biomedical Research Institute
2020.03 - 2020.09
- Ensured proper care and nutrition by preparing specialized diets, feeding schedules, and providing attention
- Maintaining records of animal health and behavior, treatments, and daily activities
- Maintained clean and safe living environments for animals by conducting regular inspections
Office Manager
Moody's Auto Sales
2017.11 - 2020.03
- Managed financial records, client billing/payments, and business monthly income/expenditure
- Provided customer receptionist duties for customers arriving at sales lot or via phone calls or email correspondence
- Managed appointment line and calendar for all future clients
Skills
- Office Management Experience
- Call Center Experience
- Financial Planning Experience
- Customer/Client Relationship Building
- Conflict Resolution
- Attention to detail
Timeline
Financial Services Associate
Fidelity Investments
2020.09 - 2024.01
Animal Care Technician
Lovelace Biomedical Research Institute
2020.03 - 2020.09
Office Manager
Moody's Auto Sales
2017.11 - 2020.03