Hillary Padilla
Los Lunas,NM
Summary
Personable and experienced professional equipped with 6 years of successful office management and customer relations roles.
Overview
6
6
years of professional experience
Work History
Financial Services Associate
Fidelity Investments
5401 Watson Dr SE, Albuquerque, NM 87106
09.2020 - 01.2024
- Provided retirement education and planning services to customer's employer benefits accounts
- Processed retirement fund collections and transfers
- Assisting with care a constant flow of customer calls for all inquires
Animal Care Technician
Lovelace Biomedical Research Institute
Kirtland Air Force Base, Albuquerque, NM
03.2020 - 09.2020
- Ensured proper care and nutrition by preparing specialized diets, feeding schedules, and providing attention
- Maintaining records of animal health and behavior, treatments, and daily activities
- Maintained clean and safe living environments for animals by conducting regular inspections
Office Manager
Moody's Auto Sales
3538 NM-47, Peralta, NM 87042
11.2017 - 03.2020
- Managed financial records, client billing/payments, and business monthly income/expenditure
- Provided customer receptionist duties for customers arriving at sales lot or via phone calls or email correspondence
- Managed appointment line and calendar for all future clients
Skills
- Office Management Experience
- Call Center Experience
- Financial Planning Experience
- Customer/Client Relationship Building
- Conflict Resolution
- Attention to detail
Timeline
Financial Services Associate
Fidelity Investments
09.2020 - 01.2024
Animal Care Technician
Lovelace Biomedical Research Institute
03.2020 - 09.2020
Office Manager
Moody's Auto Sales
11.2017 - 03.2020