Experienced Medical Assistant with a strong background in surgical assistance and patient care at Cascade Dermatology & Aesthetics. Proficient in EMR systems and committed to maintaining HIPAA compliance, enhancing patient experiences, and optimizing workflows. Over 11 years of expertise in dermatology, focused on delivering high-quality care and improving patient satisfaction. Eager to embrace new learning opportunities to further advance in the medical field.
Overview
14
14
years of professional experience
Work History
Medical Assistant
Cascade Dermatology & Aesthetics
Eugene, Oregon
03.2023 - 11.2025
Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.
Administered injections, medications and treatments as directed by the physician.
Adhered to HIPAA regulations regarding safeguarding confidential patient information at all times.
Measured vital signs and took medical histories to prepare patients for examination.
Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
Documented notes during patient visits.
Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.
Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.
Scheduled appointments for patients via phone and in person.
Collected samples from patients for laboratory testing purposes.
Cleaned and maintained medical equipment following procedures and standards.
Educated patients about medications, procedures and physician's instructions.
Organized charts, documents and supplies to maintain team productivity.
Ensured that all instruments used during exams were cleaned properly after each use according to established protocols.
Organized patient charts before each day's clinic sessions began.
Registered new patients into practice management software program accurately entering demographic information.
Contacted pharmacies to submit and refill patients' prescriptions.
Assisted with pre-operative preparation of patients including providing instruction about post-operative care plans.
Answered phones, scheduled appointments, greeted patients and ordered supplies.
Collected, labeled and stored laboratory specimens properly prior to testing.
Administered medications under physician's supervision.
Positioned patients properly during examination or treatment for comfort and safety.
Changed dressings on wounds to prevent infection and check for healing.
Assisted back office patient processes to reduce office wait times.
Supported administrative staff by processing payments.
Prepared specimens for laboratory analysis according to protocol guidelines.
Provided emotional support to patients before, during, and after operations.
Prepared and organized surgical equipment and instruments for use during surgery.
Took part in surgical procedures by assisting the dermatological surgeon.
Kept track of time spent on each procedure to ensure the provider stayed on schedule.
Communicated effectively with other health care professionals regarding patient care plans and progress reports.
Maintained sterile environment in the operating room.
Performed patient assessment prior to surgery.
Administered medications under the direction of a surgeon.
NCMA (lead Medical Assistant)
Matsuda Dermatology LLC
07.2018 - 02.2023
Assisted physicians with surgical procedures, including preparing exam rooms, administering local anesthetic to patients, sterilizing instruments, and documentation of these procedures.
Submitted all medication prior authorizations and appeals to insurance companies for approval.
Called and faxed pharmacies to submit prescriptions and refills.
Spoke directly with pharmaceutical reps and specialty pharmacies to ensure patient care was established for patients on biologic medications.
Scribed for each physician according to their needs.
Updated patient medical history, medications, and surgical procedures.
Taught patient care regarding their regimen and answered any questions that were of concern to thepatient.
NCMA
Cascade Dermatology
05.2015 - 06.2018
Assisted physicians with surgical procedures, including preparing exam rooms, administering local anesthetic to patients, and sterilizing instruments.
Taught patients about medications, procedures, and care plan instructions.
Called and faxed pharmacies to submit prescriptions and refills.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Scribed for each prover according to their needs
Answered phone calls, scheduled appointments, and triaged patient needs.
Submitted medication prior authorizations to insurance companies for approval.
Explained procedures and pathology results to patients to reduce anxieties and increase patient cooperation.
Caregiver
Gateway Assisted Living
05.2012 - 02.2013
Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
Maintained strong connections within caregiver community to gain continuous knowledge.
Assisted patients with self-administered medications.
Built and maintained rapport with clients and family members to facilitate trusting caregiver relationship.
Assisted clients with daily living needs to maintain self-esteem and general wellness.
Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Assisted patients with bathing, grooming, dressing, and oral hygiene care both in private residences and facilities.
Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
Assisted with feeding and monitored intake to help patients achieve nutritional objectives.