Summary
Overview
Work History
Education
Skills
Websites
References
Timeline
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Hillary Street

Suwanee,US

Summary

Detail-oriented and highly organized Executive Assistant with extensive experience supporting senior leaders in fast-paced, high-tech, and customer-focused environments. Proven ability to manage complex calendars, coordinate domestic and international travel, and streamline administrative processes to enhance efficiency. Adept at handling confidential information with discretion while building strong relationships across teams and stakeholders. Recognized for exceptional problem-solving skills, adaptability, and a proactive approach to managing multiple priorities.

Overview

8
8
years of professional experience

Work History

Assistant Retail & Educational Sales Manager

Leaf Home
Atlanta, GA
02.2024 - 01.2025
  • Managed complex scheduling and travel arrangements for team members across multiple locations.
  • Oversaw a $200K annual budget, ensuring compliance, and accurate financial tracking.
  • Led a 15-member team, providing mentoring and coaching to improve performance.
  • Strengthened relationship-building and customer service skills through cross-functional collaboration.
  • Tracked sales performance using Salesforce and CRM systems to identify trends and optimize strategies.

Operations & Admissions Project Manager

East Harlem Scholars Tutorial Program
New York, NY
01.2023 - 01.2024
  • Managed executive scheduling, student admissions, and onboarding processes, increasing enrollment by 40%.
  • Designed and implemented tracking systems for student immunizations and compliance requirements.
  • Provided mentoring and training to educators, improving instructional strategies and operational efficiency.
  • Coordinated and executed meetings, managing agendas and follow-ups for leadership teams.
  • Utilized Microsoft Office, Google Suite, and PowerSchool for reporting and data tracking.

Child Protective Specialist

NYC Administration for Children's Services
10.2018 - 12.2022
  • Managed high-stakes scheduling, documentation, and case research, ensuring accuracy and compliance.
  • Conducted family interviews and assessments, demonstrating strong written and verbal communication skills.
  • Worked cross-functionally with educators, social workers, and law enforcement to provide necessary support.
  • Maintained professionalism and adaptability while handling sensitive and urgent cases.

Operations & Payroll Manager

Office of Equity and Access
NEW YORK, NY
01.2017 - 10.2018
  • Administered payroll for 100+ administrators, ensuring accuracy and compliance with policies.
  • Implemented office management systems to improve scheduling and workflow efficiency.
  • Developed training programs to enhance professional growth and optimize resource allocation.
  • Managed confidential records and financial reports, maintaining strict discretion and accuracy.

Education

Bachelor of Science - Interdisciplinary Studies

Nyack College
05.2013

Skills

  • Executive-Level Calendar Management
  • Domestic & International Travel Coordination
  • Office & Operations Management
  • Communication & Relationship-Building
  • Project & Event Coordination
  • Process Improvement & Efficiency
  • Financial Management & Budgeting
  • Confidential Data & Compliance Handling
    Technology & Data Management (Microsoft Office, Google Suite, Salesforce, CRM)

References

References available upon request.

Timeline

Assistant Retail & Educational Sales Manager

Leaf Home
02.2024 - 01.2025

Operations & Admissions Project Manager

East Harlem Scholars Tutorial Program
01.2023 - 01.2024

Child Protective Specialist

NYC Administration for Children's Services
10.2018 - 12.2022

Operations & Payroll Manager

Office of Equity and Access
01.2017 - 10.2018

Bachelor of Science - Interdisciplinary Studies

Nyack College

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Hillary Street