Hillary Swartz
MCCUTCHENVILLE,oh
Summary
Dynamic leader with a proven track record at Hanon Systems, adept in fostering teamwork and collaboration while driving problem-solving initiatives. Excelled in team motivation and supervision, enhancing productivity and maintaining high service standards at Bob Evans Restaurant. Skilled in effective communication and staff training, achieving significant improvements in team performance and customer satisfaction.
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
12
12
years of professional experience
Work History
Talent Advisor
Surge Staffing
02.2025 - Current
- Facilitated new employee onboarding, ensuring a smooth transition into the company culture and work environment.
- Advocated for staff members, helping to identify and resolve conflicts.
- Conducted performance reviews and provided feedback to managers on employee performance.
Team Leader
Hanon Systems
07.2019 - 08.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Managed conflict resolution among team members, fostering a positive and collaborative work environment.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Established clear communication channels to facilitate timely exchange of information between team members, supervisors, and engineers.
Server
Bob Evans Restaurant
04.2013 - 07.2019
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Education
High School Diploma -
Upper Sandusky High School
Upper Sandusky, OH05-1998
Skills
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Team supervision
- Staff training
- Documentation and reporting
Timeline
Talent Advisor
Surge Staffing
02.2025 - Current
Team Leader
Hanon Systems
07.2019 - 08.2024
Server
Bob Evans Restaurant
04.2013 - 07.2019
High School Diploma -
Upper Sandusky High School
Similar Profiles
Brittany BaileyBrittany Bailey
Branch Supervisor at Surge StaffingBranch Supervisor at Surge Staffing
Saleena AlmarazSaleena Almaraz
Bilingual Branch Supervisor at Surge StaffingBilingual Branch Supervisor at Surge Staffing
NATALIA VEGANATALIA VEGA
Workforce Profit Manager at Surge StaffingWorkforce Profit Manager at Surge Staffing
Jordan TyreeJordan Tyree
Clerical Medical office assistant at Specialty Healthcare at Wyandot Memorial HospitalClerical Medical office assistant at Specialty Healthcare at Wyandot Memorial Hospital
Brittney KelbleyBrittney Kelbley
Nurse Manager at Good Shepherd HomeNurse Manager at Good Shepherd Home