Hillary VanWormer
Ada,MI
Summary
Seeking a new career opportunity to utilize my outgoing personality and showcase my strong interpersonal skills. After working remotely for five plus years, I am looking to transition from remote work to a role that embraces face-to-face interaction.
Overview
12
12
years of professional experience
Work History
Care Coordinator
Soteria Home Health Care
Grand Blanc, MI
01.2019 - 10.2024
- Created schedules for caregivers based on availability, skill set, and compatibility within the home, which was in the best interest of the client and quality of care through the AxisCare system.
- Developed job postings to ensure they were accurate and attractive to potential candidates.
- Organized and maintained applicant tracking systems, including entering data into the ADP payroll system and updating information as needed.
- Coordinated with hiring managers to determine staffing needs, create job descriptions, and identify ideal candidate criteria.
- Reviewed resumes and conducted initial phone interviews with applicants to assess qualifications.
- Scheduled in-person interviews with hiring managers and coordinated travel arrangements as needed.
- Conducted orientation sessions for newly hired employees, providing them with detailed information about company policies, procedures, benefits.
- Provided support during onboarding processes by completing background checks and drug screenings for new hires.
- Managed recruitment process for new hires, ensuring all necessary paperwork was completed accurately and on time.
- Provided support to Care Delivery Manager and Director of Nursing in documenting and resolving caregiver and patient concerns, feedback, or incidents.
- Assisting caregivers for emergency situations and on-call scheduling after normal business hours and weekends.
Server
Bloomin' Brands
Grand Rapids, MI
09.2012 - 08.2019
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Timeline
Care Coordinator
Soteria Home Health Care
01.2019 - 10.2024
Server
Bloomin' Brands
09.2012 - 08.2019
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