Overview
Work History
Education
Skills
Interests
References
Timeline
Generic

Hillary Vollmer

Saint James,MO

Overview

3
3
years of professional experience

Work History

Beauty Consultant

J.C. Penney
Rolla, MO
07.2023 - Current
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Recommended appropriate products to meet customers' individual needs.
  • Backed up reception desk by answering phones, scheduling appointments and processing payments.
  • Displayed merchandise to present visually appealing arrangements that drive sales.
  • Capitalized on upselling opportunities for additional products and services to increase sales numbers.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Kept notes listing preferences and services provided to clients for quick reference.
  • Built and deepened productive and positive customer relationships with high-quality service and focus on gaining loyalty.
  • Finalized purchases and processed payments.
  • Kept counter and display areas in clean and neat fashion.

Ice Cream Scooper

Ruby's Homemade Ice Cream
St. James, MO
04.2022 - Current
  • Informed shift leaders or management of obstacles or issues during shifts.
  • Managed POS register to complete customer transactions.
  • Maintained cleanliness of showcase, lobby and patio area, remaining attentive to trash, tables and chairs.
  • Used POS system expertise to complete accurate sales transactions.
  • Completed end-of-day duties by balancing payments and receipts in cash register.
  • Processed telephone orders, reviewing and verifying information for accuracy.
  • Pitched in to help with additional cleaning and store tasks during busy periods.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.

Desk Assistant

University of Missouri System
St. Louis, Missouri
01.2023 - 05.2023
  • Kept reception area, break area and conference room clean and orderly.
  • Pitched in to assist with work during employee vacations or absences to support smooth workflows.
  • Performed photocopying, printing and filing with maximum efficiency.
  • Organized and managed customer records, maintaining strict compliance with data privacy laws.
  • Received deliveries, immediately inspecting for damage or shortages.
  • Opened, sorted and distributed incoming mail to employees.
  • Greeted guests warmly, providing positive first impression of company.
  • Used filing systems to improve document management and organization.
  • Maintained positive working relationship with fellow staff and management.
  • Coordinated support to facilitate general office operations.

Dishwasher

Meramec Vineyards Winery
St. James, MO
04.2021 - 06.2021
  • Inspected all returned dishes for cleanliness before restocking them on shelves.
  • Informed supervisors immediately if any machine malfunctions were observed during operation.
  • Ensured that workstations were kept neat and tidy throughout the shift.
  • Followed all safety guidelines while handling sharp objects like knives or forks.
  • Removed garbage and trash to designated disposal areas in accordance with health regulations.
  • Scrubbed and sanitized dishes, pots, pans, utensils, and other kitchen equipment.
  • Checked temperatures of dishwashing machines to ensure proper functioning.
  • Swept and mopped floors in the kitchen area at regular intervals throughout shift.
  • Sanitized surfaces after each use following standard sanitation practices.
  • Maintained adequate levels of cleaning supplies for washing dishes.
  • Filled out daily logs regarding temperature readings of dishwashers as required by health department regulations.
  • Operated industrial dishwashers to clean plates, glasses, silverware, and cooking utensils.
  • Loaded and unloaded dishwashers, washing by hand large pots or items used on continuous basis.
  • Organized trays with cutlery prior to serving meals to customers.
  • Hand-washed items unsuitable for machine washing.
  • Sanitized counters and wiped down surfaces following food preparation to prevent cross-contamination from raw meats.

Education

High School Diploma -

St. James High School
Saint James, MO
05-2022

Skills

  • Technique demonstration
  • Application techniques
  • Client Engagement
  • Social Media
  • Products knowledge
  • Report Generation
  • Money Transfer Systems
  • Training and mentoring
  • Sales expertise
  • Goal Setting and Tracking
  • Customer consulting
  • Relationship Building
  • Client Relationship Building
  • Marketing
  • Appointment Scheduling
  • Product Demonstrations
  • Maintaining Client Records
  • Customer Service
  • Upselling strategies
  • Retail experience
  • Endurance
  • Sales
  • Strong Organization
  • Calendar Management
  • Message Taking
  • Proofreading
  • Lobby Housekeeping
  • Maintaining records
  • Information Management
  • Sales closing
  • Customer Engagement
  • Sales proficiency
  • Paperwork management
  • Inventory Control
  • Flexibility and Adaptability
  • Customer Consultation
  • Demonstration skills
  • Organization and Multitasking
  • Quality Assurance
  • Event Promotion
  • Product Demonstration
  • Brand Promotion
  • Merchandise Restocking
  • Brand Awareness
  • Team Collaboration
  • Event Planning

Interests

  • Volunteering
  • Reading
  • Cleaning
  • Crafting
  • Baking
  • Video Games

References

Candace Jacobson

Ruby's Homemade Ice Cream Manager

573-454-1595

Danny Johnson

J.C. Penney Beauty Manager

210-605-4514

Timeline

Beauty Consultant

J.C. Penney
07.2023 - Current

Desk Assistant

University of Missouri System
01.2023 - 05.2023

Ice Cream Scooper

Ruby's Homemade Ice Cream
04.2022 - Current

Dishwasher

Meramec Vineyards Winery
04.2021 - 06.2021

High School Diploma -

St. James High School

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Hillary Vollmer