Hillary Wint
Myrtle Beach,SC
Summary
To seek and maintain full-time remote position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
21
21
years of professional experience
Work History
Small Business Owner
Self-employeed
Myrtle Beach, SC
09.2014 - Current
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Identified and qualified customer needs and negotiated and pricing with high success rate.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills.
- Promoted business via social media to generate leads and maximize brand identity.
- Managed daily operations for a successful small business, ensuring efficient processes and quality services.
- Interacted well with customers to build connections and nurture relationships.
- Fostered a positive work environment that motivated employees towards achieving their potential while contributing significantly towards overall company success.
- Enhanced company reputation by consistently delivering exceptional service quality to customers.
- Cultivated interpersonal skills by building positive relationships with others.
- Identified issues, analyzed information and provided solutions to problems.
- Resolved problems, improved operations and provided exceptional service.
- Excellent communication skills, both verbal and written.
Office Manager
Proper Attire
Myrtle Beach, SC
05.2004 - 07.2014
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Managed vendor relationships, negotiating contracts for cost savings while maintaining high-quality services.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Streamlined office operations by implementing efficient filing systems and organizational strategies.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
- Maintained computer and physical filing systems.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Cultivated interpersonal skills by building positive relationships with others.
- Delivered services to customer locations within specific timeframes.
Claims Assistant
A&I Fire Water Restoration
02.2003 - 06.2004
- Checked documentation for accuracy and validity on updated systems.
- Carried out administrative tasks by communicating with clients, distributing mail, and scanning documents
- Improved customer satisfaction levels by providing timely, accurate, and empathetic support during the claims process.
- Continuously improved personal performance by seeking feedback from peers, supervisors, and clients for self-improvement and growth.
- Provided exceptional customer service through clear communication, empathy, and proactive problem-solving during difficult situations.
- Maintained confidentiality of patient finances, records, and health statuses.
- Prepared files, letters and notices.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Provided professional services and support in a dynamic work environment.
- Organized and detail-oriented with a strong work ethic.
Education
Bachelor Of Applied Science - Business Management
Coker College
Hartsville, SCSkills
- Team Leadership
- Invoice Preparation
- Customer Service
- Critical Thinking
- Phone Etiquette
- File Organization
- Data Entry
- Itinerary Planning
- Phone and Email Etiquette
- Flexible Schedule
- Schedule Management
- Service Promotion
- Problem-Solving
- Administrative tasks
- Tour scheduling
- Relationship Building
- Detail Oriented
- Friendly, Positive Attitude
- Networking
- Excellent Communication
- Supervision and leadership
- Multitasking Abilities
- Business Management and Development
- Employee Performance Management
- Vendor Relations
- Business Marketing
- Staff Hiring
- Special Assignments
- Staffing
- Business Development
- Operations Management
- Human Resources Administration
- Project Management
- Office Supplies and Inventory
- Small Business Sales Transactions
- Special Promotions Planning
- Providing Feedback
- Records Organization and Management
- Hiring and Onboarding
Accomplishments
- Won over 20 awards for providing excellent service to our customers.
Quote
Fall seven times; stand up eight.
Japanese proverb
Timeline
Small Business Owner
Self-employeed
09.2014 - Current
Office Manager
Proper Attire
05.2004 - 07.2014
Claims Assistant
A&I Fire Water Restoration
02.2003 - 06.2004
Bachelor Of Applied Science - Business Management
Coker College
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