Hillary Yant
San Angelo,TX
Summary
Dedicated Office Support Professional with strong mechanical and communication skills, recognized for reliability and excellent attendance. Demonstrated ability to enhance client satisfaction through effective behavior management and personal care assistance in fast-paced environments. Committed to delivering exceptional customer experiences while adapting to new challenges and rapidly mastering diverse skills.
Overview
11
11
years of professional experience
Work History
Framer
All American Framing
San Angelo
02.2020 - Current
- Constructed custom frames using various materials and techniques.
- Ensured precision cuts and measurements for all framing projects.
- Assembled and nailed together the framework of studs, headers and sills.
- Constructed wood trusses and rafters according to specifications.
- Collaborated with clients to determine framing preferences and specifications.
- Assisted team members in complex framing tasks and problem-solving.
- Maintained clean and organized work areas to promote safety standards.
- Completed tear-down of existing construction to prepare for new construction.
- Built scaffolding for workers engaged in high-level construction projects such as roofing applications.
Active Treatment Coordinator
San Angelo State Supported Living Center
Carlsbad, Tx
05.2022 - 07.2024
- Developed monthly activity calendars featuring diverse daily outings and events for individuals.
- Ordering of and handling each individual's money on trips
- Obtained sources of entertainment for clients to provide full and enjoyable daily activities.
- Secured engaging entertainment options for clients to enhance daily enjoyment and participation.
- Built strong and trusting rapport with clients and loved ones.
- Planned and prepared healthy meals and snacks for clients.
DSP 2
San Angelo State Supported Living Center
Carlsbad, Texas
06.2018 - 02.2020
- Developed and implemented individualized support plans for residents' needs.
- Collaborated with other staff members to develop individualized service plans for each participant.
- Monitored individuals' behaviors, documented observations, reported any changes or concerns to supervisor.
- Monitored health and safety conditions of clients throughout the facility.
- Documented client progress and maintained accurate records in compliance standards.
- Provided emotional support and encouragement to individuals facing challenges.
- Assisted individuals with daily living activities and personal care routines.
- Facilitated recreational activities to promote social interaction among residents.
- Maintained clean and well-organized environment for client happiness and safety.
- Assisted individuals in learning and developing new skills.
- Developed strong and trusting rapport with patients to facilitate smooth, quality care.
- Encouraged positive behavior through modeling appropriate responses and reinforcing desired behaviors.
Delivery Driver
Domino's Pizza
San Angelo, Tx
01.2016 - 05.2018
- Delivered food orders promptly to customers in designated areas.
- Transported and safely delivered items to prevent damage or loss.
- Navigated routes with relevant map programs and GPS systems.
- Maintained accurate records of deliveries and customer transactions.
- Managed cash and electronic payments during order transactions.
- Communicated effectively with team members to ensure smooth operations.
- Operated vehicle cautiously in various weather conditions in all weather conditions including rain, snow, sleet, ice.
- Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.
Cashier
Shells Gas Station
San Angelo, Tx
06.2017 - 11.2017
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Handled cash, credit, and debit transactions accurately and securely.
- Processed customer transactions using point-of-sale systems efficiently.
- Assisted customers with inquiries, providing friendly and helpful service.
- Greeted customers and answered any questions they had about the store's products and services.
- Maintained cleanliness and organization of the cash register area daily.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Provided friendly greetings to enhance customer experience. and answered any questions they had about the store's products and services.
- Monitored fuel pump activity to ensure safety and compliance with policies.
Education
High School Diploma - General High School Curriculum
TLCA
San Angelo, TXSkills
- Frame construction
- Customer consultations
- Activity planning
- Customer consultations
- Attention to detail Customer service Collaborative support
- Effective communication
- Customer consultations
Timeline
Active Treatment Coordinator
San Angelo State Supported Living Center
05.2022 - 07.2024
Framer
All American Framing
02.2020 - Current
DSP 2
San Angelo State Supported Living Center
06.2018 - 02.2020
Cashier
Shells Gas Station
06.2017 - 11.2017
Delivery Driver
Domino's Pizza
01.2016 - 05.2018
High School Diploma - General High School Curriculum
TLCA