Answer telephone calls, screen and direct calls, give directions, and take messages
Schedule patients and their chemotherapy treatments, manage calendars, schedule surgical procedures, ancillaries, rotaries, and coordinate deposition scheduling
Design, analyze, and coordinate schedules
Maintain, track, and send chart information
Provide administrative support to clinical staff
Keep information confidential and follow HIPAA guidelines to maintain patient trust.
Prioritize calls through screening process and transferred calls and recorded messages for appropriate personnel.
Organize paperwork such as charts and reports for office and patient needs.
Resident Assistant
Westboro
West Lebanon, NH
05.2014 - 08.2021
Assist with activities of daily living (ADL) to include but limited to medication administration, bathing/grooming, and ambulation, and meal preparation
Follow facility procedures related to equipment and supplies
Maintained clean, safe and well-organized patient environment.
Assisted residents in preparing for activity and social programs.
Dental Administrative Assistant
Toby P. Kravitz, DDS
Norwich, VT
06.2020 - 08.2020
Ensured accuracy of daily schedules, patient information, and provided doctors with patient charting
Conducted patient intake, prepared necessary equipment/instrumentation/materials, and assisted with
procedures
Prepared referral, obtained authorizations, verified patient eligibility and assisted patient with follow up
orders given by the doctor
Prepared financial statements and presented plan options to patients
Answered and responded to telephone call, emails, and managed recall and inactive patient system
Certified Dermatology Tech/Medical Assistant
Peraza Dermatology Group
Claremont, NH
07.2013 - 06.2020
Collected, recorded, and verified pertinent medical history, vital signs, and assisted with patient
questions, and education
Administered patient prep as needed and wound care (unna boot, dressing changes), allergy patch
testing, superficial radiation therapy, and eximer laser treatments
Scribe for provider using electronic medical record (EMR) system
Processed clinic related diagnostic testing including culture and biopsy specimens
Fulfilled other roles in the office as needed: scheduling, cleaning, organizing, and restocked rooms with
necessary equipment and supplies