Summary
Overview
Work History
Education
Skills
Memberships And Awards
Affiliations
Accomplishments
Certification
References
Work Availability
Work Preference
Interests
Timeline
OfficeManager
Hillery Heigel

Hillery Heigel

Memphis,United States

Summary

Results-oriented professional with 24 years of experience in building and maintaining strategic relationships with corporate executives and clients. Expertise in leveraging analytical thinking and creativity to deliver impactful solutions while utilizing company data for informed decision-making. Committed to continuous learning and innovation, consistently enhancing effectiveness through collaboration with legal and financial teams.

Overview

20
20
years of professional experience
10
10
Certification

Work History

Integrated Floor Plan Designer

Innova Solutions LLC. (Formally Diversant LLC.) / Verizon Wireless
Remote
07.2024 - 10.2024
  • Created product designs in alignment with specifications.
  • Led cross-functional teams to refine project specs, ensuring documentation accuracy.
  • Managed CAD datasets for seamless database integration, enhancing data accessibility.
  • Updated manuals for operational accuracy, improving user access to information.
  • Designed floor plans to optimize space and workflow, achieving design objectives.

Caregiving

Career Break
Kansas City, Missouri
07.2022 - 07.2024
  • Managed daily caregiving tasks for post-surgery recovery.
  • Ensured safe and supportive environment, enhancing recovery.
  • Developed effective care routines, improving well-being.
  • Communicated with healthcare professionals for optimal outcomes.

Construction Program Supervisor

Conexon LLC
Kansas City, Missouri
05.2021 - 07.2022
  • Facilitated cross-departmental collaboration to meet program objectives and deadlines.
  • Handled administrative procedures to meet objectives set by boards of directors or senior management.
  • Analyzed program effectiveness to optimize workflows.
  • Communicated project status, requirements, and deadlines to stakeholders.

Integrated Floor Plan Designer

Diversant LLC / Verizon Wireless
Remote
11.2020 - 05.2021
  • Led cross-functional teams to refine project specs, ensuring documentation accuracy.
  • Managed CAD datasets for seamless database integration, enhancing data accessibility.
  • Updated manuals for operational accuracy, improving user access to information.
  • Designed floor plans to optimize space and workflow, achieving design objectives.

NTO Network Sr. Specialist - Inside Plant Operations

Adecco / Google Fiber
Kansas City, Missouri
12.2018 - 12.2020
  • Ensured 37 huts' operational readiness through effective maintenance coordination.
  • Managed inventory and emergency stores, ensuring consistent equipment availability.
  • Supervised troubleshooting and testing of technology systems to reduce downtimes.
  • Created documents detailing standard operating procedures.
  • Conducted regular meetings with team members to review progress on projects.

Logistics and Materials Specialist-National / Acting Vendor Manager

G.M.G. LLC / Sigfox LLC
Remote
12.2016 - 08.2017
  • Managed logistics, improved inventory accuracy, reduced shortages, and enhanced vendor relations.
  • Executed purchase orders for both direct and indirect materials according to approved budget guidelines.
  • Documented test result data and value of materials to maintain shipping, receiving and production records.
  • Participated in cross-functional teams dedicated to identifying cost reduction strategies related to materials management processes.

NTO Network Sr. Specialist - Inside Plant Operations

Adecco / Google Fiber
Kansas City, Missouri
08.2015 - 12.2016
  • Ensured 37 huts' operational readiness through effective maintenance coordination.
  • Managed inventory and emergency stores, ensuring consistent equipment availability.
  • Supervised troubleshooting and testing of technology systems to reduce downtimes.
  • Created documents detailing standard operating procedures.
  • Conducted regular meetings with team members to review progress on projects.

Assistant City Clerk

City of Wood Heights
Wood Heights, Missouri
07.2014 - 08.2015
  • Maintained an accurate inventory of office supplies and equipment needed for daily operations.
  • Updated municipal codes and city charter documents.
  • Compiled information for special projects as requested by elected officials or department heads.
  • Coordinated public hearings held at the City Council meetings.
  • Reviewed and processed applications for permits, licenses, and documents in accordance with city ordinances.

Program Manager 3

Sprint Nextel Corporation
Overland Park, Kansas
02.2014 - 07.2014
  • Managed 1,730 LTE and spectrum sites, ensuring timely project completion.
  • Coordinated materials across markets, enhancing efficiency.
  • Led ART setup and training, improving regional processes.
  • Developed and maintained project plans, schedules, and budgets.
  • Oversaw crew coordination and vendor integration, boosting productivity.

Real Estate Manager III

Collaborative / Sprint
Overland Park, Kansas
05.2013 - 02.2014
  • Negotiated national leases for site decommissions, resolving complex landlord issues.
  • Ensured accurate billing by approving exceptions for out-of-scope items during decommissioning.
  • Reviewed and approved documentation between leasing vendors and landlords for clarity.
  • Created consent and termination notices, enhancing communication with individual landlords.

Network Administrator

Kaztronics / Verizon Wireless
Overland Park, Kansas
09.2012 - 05.2013
  • Collaborated with external suppliers and internal teams to streamline purchase processes.
  • Ensured consistent availability of services and systems for authorized user access.
  • Performed after-hours network changes to optimize system performance and prevent disruptive outages.
  • Provided technical support for local area networks, wide area networks and Internet connections.

Sr. Analyst /Assistant Project Manager

Titan Consulting / General Dynamics
Atlanta, Georgia
08.2009 - 07.2012
  • Implemented best practices in order to maximize efficiency of operations.
  • Interviewed prospective employees and provided input to HR on hiring decisions.
  • Collaborated with teams across departments to develop effective strategies for executing programs.
  • Conducted regular program reviews and status updates with stakeholders, fostering transparent communication and stakeholder engagement.

Telecommunications Operations Manager

Wireless Construction Solutions LLC
White Plains, New York
10.2008 - 03.2009
  • Oversaw daily activities related to telecom operations such as installation, maintenance, and repair of equipment.
  • Developed project metrics to follow system build-out progress.
  • Ensured compliance with applicable laws and regulations concerning telecommunications activities.
  • Collaborated with other departments in order to develop efficient solutions for complex problems involving telecom services.

Sr. Analyst /Assistant Project Manager

Titan Consulting / General Dynamics
Paramus, New Jersey
08.2007 - 09.2008
  • Maintained library of model documents, templates or other reusable knowledge assets.
  • Disseminated information regarding tools, reports or metadata enhancements.
  • Assessed programs to identify risks or problems to determine appropriate responses.
  • Drafted documents that outlined processes, procedures, and best practices.
  • Communicated with customers, competitors and suppliers to stay abreast of industry or business trends.

Project Logistics Specialist

Glotel / CH2MHill
Indianapolis, Indiana
05.2006 - 07.2007
  • Negotiated rates with carriers to optimize efficiency in shipping processes.
  • Prepared and maintained accurate shipping documentation, including bills of lading and invoices.
  • Identified areas for improvement within the logistics department and recommended solutions.
  • Managed inventory levels to ensure optimal stock at all times, reducing shortages and overages.

SR. FINANCIAL ANALYST

Titan Consulting / General Dynamics
Redmond, Washington
04.2005 - 05.2006
  • Guided stakeholder strategies with financial advice.
  • Assessed internal control processes related to accounting systems, procedures, policies.
  • Informed investment decisions by analyzing financial information to forecast business, industry or economic conditions.
  • Negotiated terms with vendors and suppliers to optimize cost savings.

Education

High School Diploma -

Excelsior Springs High School
Excelsior Springs, Missouri
01.1989

Skills

  • Project Management
  • Logistics
  • Vendor Management
  • Procurement
  • Data entry
  • Contract negotiation
  • Planning and Zoning
  • Inside plant
  • Outside plant
  • Design and build
  • Executive support
  • Administrative Support
  • Excel
  • PowerPoint
  • Outlook
  • PeopleSoft
  • Invoices
  • Microsoft Word
  • Operations
  • Ariba
  • Oracle
  • Tower base
  • Weaver Maps
  • Visio
  • Siterra
  • Granite/Granite Works
  • Hilbert, Danzig
  • Salesforce / FSL
  • Net Guardian, Viceroy
  • WMS
  • Fiber, Dark Fiber
  • Aerial / underground
  • Design, construction, implementation, deployment
  • CAD management
  • Floor plan design
  • Space optimization
  • Documentation accuracy
  • Cross-functional collaboration
  • Project management
  • User manual updates
  • Inventory management
  • Problem solving
  • Process improvement
  • Team leadership
  • Time management abilities
  • Team building
  • Goal setting
  • Self motivation
  • Teamwork
  • Punctual and dependable
  • Presentation design
  • Superb eye for detail
  • Vendor relations
  • Multitasking Abilities
  • Vendor relationships
  • Client satisfaction
  • Spatial design
  • CAD drafting
  • Problem-solving aptitude
  • Human-computer interaction
  • CAD design

Memberships And Awards

  • City of Wood Heights Aldermen
  • City of Wood Heights Planning & Zoning Committee
  • YMCA Head Start Policy Committee
  • YMCA Project Togetherhood Committee
  • Honors: Nominated for the 2016 YMCA Spirit of Service Award

Affiliations

City of Wood Heights Aldermen

City of Wood Heights Planning & Zoning Committee

YMCA Head Start Policy Committee

YMCA Project Togetherhood Committee

Accomplishments

  • Nominated for the 2016 YMCA Spirit of Service Award

Certification

  • OSHA 10 - US Department of Labor Power
  • BI for Beginners IT Service
  • AutoCAD 2025 Essential Training
  • AutoCAD 2025
  • Introduction to BIM 360
  • Next Gen Essential training for Architecture
  • Revit 2022
  • Archicad Revit Workflow
  • CAD and BIM Workflow for room in Facilities Management
  • Construction Industry Going Digital in the Field

References

References available upon request.

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference

Work Type

Full TimeContract Work

Work Location

On-SiteRemoteHybrid

Important To Me

Work-life balanceCompany CultureCareer advancementFlexible work hoursPersonal development programsHealthcare benefitsWork from home optionPaid time offPaid sick leave401k match4-day work week

Interests

I am a Food Truck Owner

Timeline

Integrated Floor Plan Designer

Innova Solutions LLC. (Formally Diversant LLC.) / Verizon Wireless
07.2024 - 10.2024

Caregiving

Career Break
07.2022 - 07.2024

Construction Program Supervisor

Conexon LLC
05.2021 - 07.2022

Integrated Floor Plan Designer

Diversant LLC / Verizon Wireless
11.2020 - 05.2021

NTO Network Sr. Specialist - Inside Plant Operations

Adecco / Google Fiber
12.2018 - 12.2020

Logistics and Materials Specialist-National / Acting Vendor Manager

G.M.G. LLC / Sigfox LLC
12.2016 - 08.2017

NTO Network Sr. Specialist - Inside Plant Operations

Adecco / Google Fiber
08.2015 - 12.2016

Assistant City Clerk

City of Wood Heights
07.2014 - 08.2015

Program Manager 3

Sprint Nextel Corporation
02.2014 - 07.2014

Real Estate Manager III

Collaborative / Sprint
05.2013 - 02.2014

Network Administrator

Kaztronics / Verizon Wireless
09.2012 - 05.2013

Sr. Analyst /Assistant Project Manager

Titan Consulting / General Dynamics
08.2009 - 07.2012

Telecommunications Operations Manager

Wireless Construction Solutions LLC
10.2008 - 03.2009

Sr. Analyst /Assistant Project Manager

Titan Consulting / General Dynamics
08.2007 - 09.2008

Project Logistics Specialist

Glotel / CH2MHill
05.2006 - 07.2007

SR. FINANCIAL ANALYST

Titan Consulting / General Dynamics
04.2005 - 05.2006

High School Diploma -

Excelsior Springs High School
Hillery Heigel