Hilliary Ellis
Corpus Christi,TX
Summary
Dynamic hospitality professional with extensive experience at Omni Hotels & Resorts, excelling in guest relations and food safety compliance. Proven ability to enhance team efficiency and maintain high sanitation standards. Skilled in multitasking and problem-solving, ensuring exceptional service delivery and a spotless environment for patrons.
Overview
8
8
years of professional experience
Work History
Steward
Omni Hotels & Resorts
10.2023 - 01.2026
- Maintained cleanliness and organization of dining areas to ensure guest satisfaction.
- Assisted in the setup and breakdown of events, ensuring efficient service flow.
- Collaborated with kitchen staff to deliver timely and accurate meal service.
- Monitored inventory levels, reporting shortages to management for restocking needs.
- Implemented best practices for sanitation and hygiene compliance in food handling areas.
- Performed thorough cleaning tasks after each shift, maintaining a spotless work area for colleagues and patrons alike.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Supported banquet events by efficiently preparing tables, serving guests, and clearing dishes promptly after completion.
- Boosted team efficiency by keeping kitchen areas organized, clean, and properly sanitized.
- Stepped into additional roles during busy times to boost coverage of important stations.
Cashier
AutoZone
03.2020 - 09.2023
- Processed customer transactions efficiently while maintaining accurate cash handling procedures.
- Assisted customers with product inquiries, enhancing overall shopping experience and satisfaction.
- Managed inventory by restocking shelves and organizing merchandise to optimize store layout.
Line Cook
Cracker Barrell
08.2017 - 04.2020
- Prepared high-quality dishes following standardized recipes and presentation guidelines.
- Maintained cleanliness and organization of kitchen workstations to ensure food safety compliance.
- Collaborated with team members to streamline cooking processes during peak service hours.
- Assisted in inventory management by tracking ingredient usage and minimizing waste.
- Implemented menu changes based on seasonal ingredients, enhancing dish variety and customer satisfaction.
- Monitored food quality during preparation, ensuring consistency with restaurant standards.
- Managed kitchen equipment maintenance, preventing unexpected downtime and preserving workflow.
- Coordinated with front-of-house staff to ensure timely delivery of orders, enhancing customer satisfaction.
Education
High School Diploma -
Lee High School
Midland, TX05.2010
Skills
Cleaning
Dishwashing
Food safety
Basic housekeeping
Chemical handling
Sanitation standards
Hospitality
Supply restocking
Customer assistance
Guest relations
Health code compliance
Safe food handling
Clear communication
Guest service
Kitchen operations
Kitchen communication
Time management
Cash register operation
Teamwork
Problem-solving abilities
Multitasking
Cleaning and sanitizing
Reliability
Timeline
Steward
Omni Hotels & Resorts
10.2023 - 01.2026
Cashier
AutoZone
03.2020 - 09.2023
Line Cook
Cracker Barrell
08.2017 - 04.2020
High School Diploma -
Lee High School