Hilliary Gibson
Mansfield,OH
Summary
Proven track record in enhancing customer experiences at The Salvation Army, showcasing exceptional telephone etiquette and problem-solving skills. Excelled in office organization, achieving high accuracy in transaction handling at Walmart. Known for fostering team collaboration and prioritizing work efficiently, significantly improving client satisfaction and operational efficiency.
Overview
13
13
years of professional experience
Work History
Front Desk Receptionist
The Salvation Army
06.2024 - Current
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Answered multi-line phone system and transferred callers to appropriate department or staff member.
- Maintained confidentiality of sensitive data to protect customer and business information.
- Maintained accurate records of visitor logs for security purposes and compliance with company policies.
Home Health Caregiver
Self Employed
01.2016 - 10.2019
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted patients with daily living activities, improving their overall quality of life.
- Developed strong relationships with patients and families through open communication channels and empathetic listening skills.
- Provided mobility assistance such as walking and regular exercising.
Cashier
Walmart
07.2014 - 04.2015
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Dietary Cook
Crystal Care Nursing And Rehab Center
Mansfield, Ohio
02.2012 - 08.2013
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Developed and maintained courteous and effective working relationships.
- Managed time efficiently in order to complete all tasks within deadlines.
- Passionate about learning and committed to continual improvement.
Education
High School Diploma -
Greenfield Central High School
Greenfield, IN05.2011
Skills
Telephone Etiquette
Office Organization
Filing
Work Prioritization
Team Collaboration
Problem-solving skills
Timeline
Front Desk Receptionist
The Salvation Army
06.2024 - Current
Home Health Caregiver
Self Employed
01.2016 - 10.2019
Cashier
Walmart
07.2014 - 04.2015
Dietary Cook
Crystal Care Nursing And Rehab Center
02.2012 - 08.2013
High School Diploma -
Greenfield Central High School
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