HIMA BINDU P
Louisville,KY
Summary
Seeking a Customer Care Representative opportunity with a reputable organization where I can apply my strong communication skills, customer support experience, and Google Data Analytics Professional Certification to analyze customer data, improve service quality, and contribute to business growth.
Overview
1
1
Certification
Work History
Accounts Coordinator
ARKA International
- Managed day-to-day financial operations including accounts payable/receivable, payroll processing, and bank reconciliations for the school.
- Maintained school calendar, arranged substitute coverage, and monitored payroll systems.
- Ensured timely processing of tuition fees, reimbursements, and vendor payments.
- Handled high-volume customer inquiries via phone, email, and chat while maintaining service quality.
- Used Excel spreadsheets to track customer issues, resolutions, and follow-up actions.
Administrative Coordinator
SLOKA International School
- Oversaw daily school operations, including scheduling, staff coordination, and student services.
- Managed school records, attendance, and confidential student information in compliance with regulations.
- Assisted in recruitment, onboarding, and evaluation of teaching and support staff.
- Analyzed customer data in Excel to identify recurring issues and service improvement opportunities.
Education
BACHELORS - COMPUTERS
JNTU university
01.2016
Skills
- Excellent verbal and written communication
- Skilled in preparing and delivering professional presentations
- Strong interpersonal and collaboration skills
- Confident public speaker and presenter
- SQL, Python, Excel, Word, Data reporting
Certification
Google Data Analytics Professional Certification
Timeline
Accounts Coordinator
ARKA International
Administrative Coordinator
SLOKA International School
BACHELORS - COMPUTERS
JNTU university