Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Senior Manager Release Train Engineer
CVS Health
08.2019 - Current
Achieved operational excellence by streamlining processes and implementing best practices.
Improved team performance by providing comprehensive training and fostering a collaborative work environment.
Increased customer satisfaction with timely project deliveries and seamless communication.
Reduced costs, optimized resource allocation, and improved efficiency in managing projects.
Led cross-functional teams to achieve project milestones and deliver high-quality results.
Developed strategic plans for business growth, resulting in increased revenue and market share.
Implemented innovative solutions to overcome challenges, leading to enhanced productivity levels.
Mentored junior staff members for skill development and career progression within the organization.
Consistently met or exceeded annual performance targets set by senior leadership.
Managed budgets effectively, achieving financial objectives while maintaining strict control over expenditures.
Collaborated closely with peers from other departments to drive organizational success jointly as one cohesive unit.
Managed large-scale projects and introduced new systems, tools, and processes to achieve challenging objectives.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Developed detailed plans based on broad guidance and direction.
Coordinated cross-functional efforts to successfully implement new technologies into existing systems.
Evaluated vendor proposals for equipment procurement, selecting optimal solutions based on performance requirements.
Resolved critical issues during system integration phases, ensuring seamless transitions between design iterations.
Trained and mentored competent and flexible workforce to meet project needs and promote positive work environment.
Developed positive working relationships with stakeholders to effectively coordinate work activities.
Developed cost estimates and project specifications for proposals.
Wrote, reviewed and edited technical document in accordance with template requirements.
Manager
Accenture Technology Solutions
09.2011 - 08.2019
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
Conducted competitive analysis to identify market trends and capitalize on emerging opportunities for growth.
Streamlined workflows by identifying bottlenecks in existing systems and proactively addressing these challenges through appropriate solutions implementation.
Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
Developed and maintained relationships with customers and suppliers through account development.
Developed and implemented business strategies to achieve business goals and stay competitive.
Planned and budgeted accurately to provide business with resources needed to operate smoothly.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Developed detailed plans based on broad guidance and direction.
Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
Facilitated successful cross-functional collaborations for the completion of key projects, fostering strong working relationships among team members.
Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
Established robust risk mitigation strategies to safeguard against potential operational challenges or disruptions.
Associate Software Engineer
Cognizant Technologies Solutions
09.2006 - 09.2011
Improved software quality by conducting thorough code reviews and providing constructive feedback to team members.
Streamlined the development process by implementing Agile methodologies and organizing daily stand-up meetings.
Enhanced application performance through optimization of algorithms and data structures.
Collaborated with cross-functional teams to develop, test, and deploy high-quality software solutions for clients.
Tested functional compliance of company products.
Supervised work of programmers, designers and technicians, assigned tasks and monitored performance against targets.
Conducted data modeling, performance and integration testing.
Tested and deployed scalable and highly available software products.
Coordinated deployments of new software, feature updates and fixes.
Education
Bachelor of Technology - Computer Science And Engineering