Qualified professional with proven ability to accurately and efficiently fill medication prescriptions while adhering to safety and quality control. Experienced in delivering excellent customer service, resolving issues and managing inquiries. Skilled in working collaboratively with other healthcare professionals to provide patient care.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Community Pharmacy Intern
Whittier Street Health Center
01.2022 - 01.2024
Promoted a safe environment for staff and patients by implementing proper storage procedures for hazardous materials and disposing of expired drugs according to established protocols.
Ensured compliance with federal and state regulations by adhering to strict guidelines for dispensing controlled substances.
Answered telephone promptly and offered friendly, helpful service to customers.
Aided pharmacists in conducting comprehensive medication reviews for high-risk patients, resulting in improved therapeutic outcomes.
Assisted pharmacists in accurately filling prescriptions, ensuring patients received correct medications and dosages.
Community Pharmacy Intern
Walgreens
09.2020 - 01.2022
Enhanced patient care by providing medication counseling and addressing concerns about drug interactions.
Assisted with inventory control, maintained levels, checked invoices and entered inventory information into computer.
Expedited insurance claim processing by efficiently navigating payer systems and addressing any discrepancies or rejections promptly.
Counseled patients on new medications and OTC products.
Supervised and coached team of pharmacy technicians and trainees.
Retail Pharmacy Technician
Hyvee Rx
08.2017 - 10.2019
Managed high-stress situations calmly under pressure while prioritizing time-sensitive tasks to maintain seamless pharmacy operations amid unexpected challenges.
Provided compassionate patient care by listening attentively to customers'' needs while respecting their privacy rights regarding sensitive medical information.
Maintained a clean and organized work environment to optimize workflow and ensure compliance with safety regulations.
Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
Education
PharmD - Pharmacy
MCPHS University
Boston, MA
05.2024
Bachelor of Science - Pharmaceutical Sciences
MCPHS University
Boston, MA
05.2024
Skills
Pharmacy Ethics
Immunization Administration
Medication Dispensing
Pharmacy Software Proficiency: PioneerRx and Mckesson
Insurance Billing
Drug Interaction Monitoring
Patient Counseling
Pharmacy law knowledge
Trilingual Interpreter
Clinical Trials and Research
ICD-10 (International Classification of Disease Systems)
Front Desk Receptionist/Unarmed Security Officer at Whittier Street Health CenterFront Desk Receptionist/Unarmed Security Officer at Whittier Street Health Center