Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic
HIMANSHU JAIN

HIMANSHU JAIN

Middletown,DE

Summary

  • Expert Software Engineer (13+ years) delivering large-scale platform modernization, mission-critical APIs, and DevSecOps automation across BFSI, telecom, and enterprise data ecosystems.
  • AI-forward engineering leader leveraging Copilot, MCP, and Agentic workflows to automate engineering toil, accelerate delivery, and enhance developer productivity across enterprise platforms.
  • Led enterprise transformations including VM → Red Hat OpenShift, Spring → Spring Boot, SOAP → REST,and Oracle 19c upgrades, establishing reusable architecture patterns and governance standards.
  • Architected high-throughput, secure APIs (OAuth2, OpenAPI, versioning, backward compatibility)supporting customer lifecycle, validation, hierarchy, and data delivery domains.
  • Delivered multi-million-dollar cost savings through platform consolidation, Performance Optimization, and in-house platform development replacing licensed products.
  • Spearheaded enterprise adoption of Elastic Observability (APM, logs, synthetics), significantly reducing MTTR and eliminating legacy alert noise across production systems.
  • Built secure-by-default CI/CD ecosystems integrating Fortify, SonarQube, Mend (WhiteSource), artifact governance, branch protections, and >90% unit test coverage.
  • Trusted authority in critical incident management: rapid triage, deep RCA, and preventive engineering across API gateways, certificates, JMS, CORS, and database performance.
  • Drove performance engineering initiatives including load testing, OpenShift rightsizing, and SQL/PLSQL Optimization & reducing latency and infrastructure costs.
  • Elevated engineering culture through TDD adoption, automation standards, reusable templates,integration workshops, and cross-team technical enablement.

Overview

13
13
years of professional experience

Work History

Expert Software Engineer

Corporation Service Company (CSC Global)
Wilmington, DE, USA
11.2020 - Current
  • Engineering leader with extensive experience modernizing enterprise platforms, designing missioncritical APIs, enhancing observability and security, driving cloud and DevSecOps transformations, and mentoring engineering teams. Proven track record delivering multimilliondollar cost savings through modernization, automation, and the inhouse development of strategic tools. Trusted for P1/P2 incident ownership, system stabilization, crossteam collaboration, and enabling organizationwide engineering excellence.
  • Played a missioncritical engineering leadership role across modernization, platform stability, security uplift, DevSecOps advancement, API architecture, observability transformation, and multiteam integrations.
  • Drove multiyear modernization (VM → RHOS, Spring → Spring Boot, SOAP → REST, Oracle 19c) and Splunk to Elastic Migration delivering multimilliondollar operational cost savings through consolidation, optimization, and improved platform efficiency.
  • Architected and delivered DnB Monitor inhouse, replacing an expensive licensed application and generating significant longterm savings while improving reliability and observability.
  • Designed, engineered, and optimized highthroughput enterprise APIs (CR API V2, Validation, DW DataService, Address Suggester, Account Create/Update, Parent/Child structures) used across multiple CSC organizations.
  • Successfully led RHOS migration of backend, frontend, and stateful applications, creating deployment standards and templates adopted across the enterprise.
  • Spearheaded Elastic Observability rollout (logging, APM, dashboards, HTTP synthetics), becoming the first team in production with modern observability practices and eliminating ineffective Splunk alerting.
  • Owned P1/P2 incident resolution for businesscritical services; performed deepdive RCAs and fixed complex issues involving cert rotation, VIP/API Gateway routing, JMS desync, CORS failures, and database slowdowns.
  • Built secure, automated CI/CD pipelines integrating Fortify, SonarQube, Mend/WhiteSource, FileScan, and strict branch protections—ensuring zero critical vulnerabilities at release.
  • Achieved >90% unit test coverage on new services through TDD, JUnit, Mockito, and contract testing, significantly improving defect prevention.
  • Conducted performance and scalability optimizations (Address Suggester, Various Business Units, Matter Preference) reducing latency and rightsizing RHOS workloads for cost efficiency.
  • Created standardized API contracts, Swagger definitions, TDs, onboarding templates and integration accelerators—dramatically reducing onboarding time for BI, Juris, Informatica, Salesforce, GFS, and other teams.
  • Delivered largescale security remediations (Log4j, XSS fixes, critical CVE cleanup) and partnered with Security SRE on Vault adoption, cert lifecycle management, and platformlevel compliance improvements.
  • Supported fullstack enhancements using Angular, JavaScript, HTML, CSS, and integrated UI flows with backend services for enterprise applications.
  • Designed robust asynchronous integrations using JMS, retry patterns, and idempotent design for stable, highvolume processing.
  • Authored technical design docs, architecture diagrams, sequence flows, RCA reports, and deployment runbooks used as models across engineering teams.
  • Mentored developers and interns; delivered KTs on RHOS, Elastic APM, CI/CD pipelines, JUnit/TDD, DevSecOps practices, and modern API design patterns.
  • Partnered with MDM, SRE, Web Systems, API Gateway, CSC Connect, BI and GFS teams ensuring seamless alignment on governance, scalability, and platform architecture.
  • Practiced disciplined Agile/Scrum execution—leading refinement sessions, demos, backlog prioritization, and sprint planning while driving engineering process improvements.
  • Championed AIaugmented engineering using MCP, CSC AI Studio, GitHub Copilot, and custom agentic workflows, improving developer productivity and accelerating solution delivery.

Senior Software Engineer

RANDSTAD TECHNOLOGY LLC
Wilmington, DE, USA
06.2020 - 11.2020
  • Supported Bank of America’s IRR and ECR platforms, enabling accurate risk scoring, market evaluation, and regulatory decision-making. Designed and developed Spring Boot microservices for risk-factor calculation, data ingestion, and high-integrity scoring workflows. Built reliable APIs, automated CI/CD pipelines, and ensured platform stability, performance, and compliance in a highly regulated financial environment.
  • Developed high-complexity Java/Spring Boot microservices for risk calculation, market intelligence rules, and enterprise data ingestion.
  • Built and enhanced REST & SOAP APIs to deliver risk parameters to downstream financial engines.
  • Designed decoupled, modular services enabling independent or aggregated workflows, supporting long-term platform scalability.
  • Applied TDD and JUnit testing to improve service reliability, reduce defects, and increase code coverage.
  • Implemented CI/CD pipelines (Jenkins + Ansible) across Dev → QA → Performance → Prod for automated builds, integration, and deployment.
  • Performed performance tuning on Oracle SQL and batch ETL jobs, improving calculation speed and throughput.
  • Supported multi-environment deployments (WebLogic, Windows, Linux) with secure, compliant, and reliable rollouts.
  • Partnered with risk analysts and business users to validate rules, ensure accurate outputs, and enhance platform quality.
  • Ensured strict adherence to Bank of America’s security, coding, and compliance standards, including code reviews, quality gates, and audit-aligned documentation.
  • Performed integration testing across microservices, validating interaction with API Gateway, ETL processes, and external riskdata providers.

Software Developer

BARCLAYS SERVICES LLC
Wilmington, DE, USA
08.2018 - 04.2020
  • Contributed to Barclays’ U.S. Consumer Lending platform supporting loan origination and servicing across self-service and agent-assisted channels. Played a key role in legacy modernization, data center migration, and OpenShift cloud adoption, building event-driven microservices and scalable UI components to ensure high availability, seamless partner onboarding, and reliable customer journeys.
  • Developed Spring Boot–based event-driven microservices using CQRS/Axon, supporting loan applications, servicing workflows, and customer lifecycle management.
  • Implemented REST APIs and domain logic integrated with Active MQ/Kafka messaging, enabling scalable, decoupled service orchestration.
  • Contributed to OpenShift container deployments, Docker builds, and CI/CD automation (Jenkins), enabling multi-environment rollout (Dev → Prod).
  • Supported legacy-to-cloud migration and data center transition initiatives, improving system modularity and deployment agility.
  • Built reusable UI components (Angular/React) for Self-Service and Agent portals, accelerating partner onboarding and campaign launches.
  • Practiced TDD and secure coding standards, reducing production defects and improving maintainability.
  • Triaged L1/L2 production incidents, improving system reliability and reducing recurring customer-impacting issues.
  • Leveraged monitoring tools (AppDynamics, Kibana) for performance tuning and bottleneck identification.
  • Managed application deployments to OpenShift, implementing pod-level readiness/liveness strategies and ensuring stable rollout of microservices.
  • Supported migration activities involving legacy systems, new datacenter rollout, API rewrites, and upgrades to new versions of the loan servicing platform.
  • Triaged and resolved production defects and L1/L2 incidents, reducing recurring issues and improving reliability of customerfacing systems.
  • Applied secure coding practices, codestyle checks, quality standards, and peer reviews to maintain consistency across teams.

Software Consultant

DIASPARK INC.
Pittsburgh, PA, USA
12.2016 - 07.2018
  • Contributed to Beachbody’s cloud-native configuration management platform and large-scale consumer fitness ecosystem modernization initiatives. Designed and delivered AWS Lambda–based microservices for centralized, environment-specific configuration delivery across cloud and on-prem systems, while also supporting portal modernization and migration efforts (Liferay → ATG/Oracle WCS). Built scalable REST APIs, modular backend components, and UI enhancements to enable dynamic content delivery, CMS integration, and cross-platform consistency within an Agile delivery model.
  • Developed AWS Lambda–based microservices using Node.js and Express to deliver centralized configuration services across distributed applications and environments.
  • Designed decoupled, scalable REST APIs enabling standardized configuration retrieval and internal/external system integration.
  • Leveraged AWS services (Lambda, S3) and ORM/data modeling tools to support cloud-native architecture and distributed data workflows.
  • Contributed to modernization of the Team Beachbody portal, supporting migration from Liferay to ATG/Oracle WCS, improving modularity and CMS-driven dynamic content delivery.
  • Built backend modules using Java, Spring MVC, Hibernate, and implemented REST integrations across subsystems following SOA principles.
  • Developed UI enhancements using modern JavaScript frameworks and Angular-based components to improve user experience and responsiveness.
  • Participated in architectural discussions, POCs, migration strategy design, and end-to-end module delivery within Agile/Scrum workflows.
  • Maintained CI/CD practices through Git and Jenkins, ensuring code quality, unit testing, and stable deployments.

Software Developer

AMDOCS INDIA
Pune, MH, India
06.2015 - 11.2016
  • Contributed to Customer Management (CM) & Subscriber Resource Management (SRM) – Amdocs Billing Product (AT&T Account) a mission-critical telecom platforms within the Amdocs Billing Product (ABP) supporting AT&T’s customer lifecycle and subscriber resource management systems. Played a key role in enhancing customer, subscriber, service, and telecom resource workflows (SIM, MSISDN, IMSI, IMEI), delivering account specific customizations, REST APIs, and backend modules that powered real-time customer servicing across U.S. call centers. Supported high-availability provisioning and billing-integrated systems through performance tuning, production hotfixes, and structured SDLC execution.
  • Developed and enhanced backend modules using Core Java, Spring MVC, and Hibernate, supporting customer hierarchy, offer configuration, and subscriber lifecycle management.
  • Designed and exposed RESTful APIs for customer data retrieval, resource allocation, lifecycle state transitions, and service agreement updates.
  • Delivered AT&T-specific customizations (Customer-Funded Development initiatives) across CM and SRM platforms, ensuring alignment with evolving business requirements.
  • Optimized Oracle 9i data models, entity mappings, and queries to support high-volume telecom workflows and provisioning processes.
  • Built UI components using AngularJS and jQuery, enabling streamlined customer servicing and account management workflows.
  • Delivered production hotfixes, long-term support patches, and stabilization improvements for real-time call center systems.
  • Strengthened engineering practices through standardized logging, exception handling, code reviews, Jenkins build stabilization, and knowledge transfer to L2/L3 teams.
  • Performed R&D and small scale POCs for modernization initiatives including Ant → Maven migration.

Software Engineer

3i INFOTECH PVT. LTD.
Mumbai, MH, India
03.2013 - 05.2015
  • Contributed to ICICI Securities – Statement & Bulk Delivery Platforms (Web Hosting + Bulk Mailing Applications) high-volume, SEBI-compliant BFSI platforms supporting ICICIdirect.com, responsible for secure generation and delivery of millions of transactional and trade statements (Equity, Derivatives, Currency) in PDF format. Played a key role in backend development, performance optimization, bulk processing, digital signing, and production support across mission-critical systems.
  • Developed core backend modules using Core Java, Struts, MVC, and multithreading to support high-traffic customer-facing statement retrieval and bulk mail processing.
  • Engineered dynamic PDF generation workflows using Jasper Reports, enabling date-wise, monthly, segment-wise, and bulk trade statement generation at scale.
  • Optimized Oracle 10g database performance through complex query tuning, indexing strategies, and PL/SQL improvements—reducing batch processing time and improving throughput.
  • Integrated Hardware Security Module (HSM) for large-scale digital signing of trade statements, ensuring regulatory compliance and secure document distribution.
  • Designed scheduler-driven batch processes (crontabs) for automated statement generation, mail distribution, log cleanup, and storage optimization.
  • Implemented server-space monitoring, automated purging, and alerting mechanisms preventing production outages and improving system reliability.
  • Enhanced portal performance and reduced latency via optimized backend workflows and client-side improvements (JavaScript, jQuery, Ajax).
  • Managed and supported Sun Solaris Unix production environments, handling deployments, monitoring, debugging, and fallback management.
  • Collaborated with business teams during UAT cycles, prepared Impact Analysis documentation, and ensured compliant production rollouts.
  • Applied design patterns (Singleton, Factory) and secure coding practices to ensure reusable, scalable, and maintainable architecture.

Education

Post-Graduation Diploma in Advanced Computing - PGDAC

CDAC Navi Mumbai
Kharghar, Maharashtra, India
02-2013

Bachelors of Technology - Computer Engineering

Rajasthan Technical University
Akelgarh, Kota, Rajasthan, India
06-2012

Skills

  • Backend development: Java, Hibernate, Spring Boot
  • API development
  • DevOps practices
  • Software architecture
  • Test-driven development
  • Distributed systems
  • Functional programming
  • Object-oriented programming
  • API integration expertise
  • Customer focus, Object-oriented programming, Git workflow
  • Architectural principles for scalable systems
  • Cloud platforms expertise: AWS, Docker, Kubernetes
  • SQL and PL/SQL proficiency

Websites

Accomplishments

  • Appointed as Batch Mentor/Advisor in Feb 2026 – Technical Expertise at PGCP-AC, @ Center for the Development of Advanced Computing Navi Mumbai, M.H. India.
  • DEPA Award (Cross-Functional) : Corporation Service Company (CSC)
  • Living Our Values – Service Corporation Service Company (CSC)
  • Delivering the CSC Promise – Responsive & Timely Corporation Service Company (CSC)
  • Certificate of Appreciation from CDAC Mumbai For Conducting Online Mock Interview Judging - 31st Jan 2021
  • Certificate of Appreciation from CDAC Mumbai Online Mock Interview Judging - 11th July 2021
  • Letter of Recognition - Award is in Recognition to Excellent Contribution to CM AE By Amdocs India.
  • Letter of Appreciation From JIET Group of Institutions for Acting as A Convener in Annual Fest 2011.
  • Letter of Appreciation From JIET Group of Institutions for Acting as A Convener in Annual Fest 2012.
  • Certificate Ness Connected Labs Inaugural DEMOFEST 12th Oct 2017.

Timeline

Expert Software Engineer

Corporation Service Company (CSC Global)
11.2020 - Current

Senior Software Engineer

RANDSTAD TECHNOLOGY LLC
06.2020 - 11.2020

Software Developer

BARCLAYS SERVICES LLC
08.2018 - 04.2020

Software Consultant

DIASPARK INC.
12.2016 - 07.2018

Software Developer

AMDOCS INDIA
06.2015 - 11.2016

Software Engineer

3i INFOTECH PVT. LTD.
03.2013 - 05.2015

Post-Graduation Diploma in Advanced Computing - PGDAC

CDAC Navi Mumbai

Bachelors of Technology - Computer Engineering

Rajasthan Technical University