IT Intern
Licking Heights Local School District
Pataskala
05.2024 - 09.2024
- Installed and managed iMacs using JAMF, supporting a large-scale system.
- Collaborated to deploy and configure new computer systems district-wide, including classrooms and offices, under a tight pre-August deadline, showcasing strong teamwork and communication skills.
- Upgraded network infrastructure from 1 Gbps to 10 Gbps, installed and repaired routers, switches, cabling, and validated network hardware, including routers, switches, firewalls, and servers, significantly enhancing network speed and capacity.
- Implemented Windows 11 upgrades via PXE boot, streamlining deployment, and improving system efficiency.
- Diagnosed and resolved network, printer, computer, and application issues, minimizing downtime, and maximizing user productivity.
- Researched and presented technology solutions to improve organizational efficiency, contributing to informed decision-making.
- Administered user accounts and access privileges, adhering to security policies, and maintaining data integrity.
- Provided comprehensive technical support to end users, resolving various hardware and software inquiries.
- Configured and optimized network settings to meet specified requirements, enhancing network stability and security.
- Evaluated IT infrastructure, and proposed actionable recommendations for system enhancements.
