Himanshu Panchal

- Successfully leased and managed property operations, resulting in improved guest satisfaction, and increased occupancy rates.
- Achieved a 35% increase in revenue since taking over.
- Oversaw all aspects of hospitality management, including staff training, budgeting, and quality assurance.
- Supervised housekeeping teams to maintain cleanliness and uphold quality standards.
- Implemented marketing strategies to enhance the property's visibility, and increase bookings.
- Managed daily business operations, including staff, sales, inventory, and accounting.
- Established long-term relationships with customers by promoting excellent service, engaging with them effectively, and quickly resolving issues.
- Set pricing structures based on market analytics and emerging trends.

- Directed daily hotel operations, prioritizing guest relations and financial performance.
- Formulated marketing strategies that increased visibility and attracted diverse clientele.
- Managed inventory levels of supplies and equipment to ensure operational efficiency.
- Reviewed financial statements for budget compliance and controlled expenditures.
- Oversaw business operations, encompassing budgeting, staffing, scheduling, and customer service.
- Resolved customer complaints swiftly to uphold high service standards.
- Facilitated effective staff communication to improve operational workflows.
- Analyzed monthly sales data to guide business development initiatives.

- Led front desk operations and expertly managed guest services at the hotel, creating a warm and inviting atmosphere for every guest.
- Played a key role in staff training and development, fostering team cohesion, and elevating our service standards to new heights.
- Oversaw daily operations of hospitality services at Salinas Inn, ensuring efficiency and guest satisfaction.
- Strategically coordinated maintenance and housekeeping schedules to enhance the overall guest experience.
- Actively monitored staff performance, promptly addressing any challenges to maintain high service quality.
- Partnered with Elkhorn Farms to provide exceptional accommodations for their farm employees, boosting local partnerships, and driving occupancy rates upward.

• Greeted guests warmly and checked them into their rooms efficiently.
• Managed phone inquiries and provided information about motel services.
• Handled guest complaints with professionalism and empathy.
• Processed payments and maintained accurate transaction records.
• Coordinated housekeeping schedules to ensure room readiness.
• Assisted guests with local attractions and dining recommendations.
• Maintained front desk supplies and ensured a tidy workspace.