Himansu Patel
Boerne,TX
Summary
Results-driven professional seeking position as Principal Product Manager. Focused on performance and flexible with specific needs of different assignments. Collaborates professionally with individuals from broad array of backgrounds and cultures.
Overview
24
24
years of professional experience
2
2
Certification
Work History
Product Manager Lead
United Services Automobile Association, USAA
San Antonio, TX
03.2020 - Current
- Responsible to lead four scrum teams to manage content storage products
- Create and communicate product vision, strategy and roadmap to key stakeholders
- Work closely with stakeholders to map requirements and stay compliant with platform
- Build personas for products based on business function
- Strategy for product life cycle to stay compliant with product support
- Gathers, manages, and prioritizes market/customer requirements
- Create goals to reduce technical debt and focus on innovation
- Partner with other product teams to deliver key features
- Establish and maintain proper controls for content storage products
- Facilitate and engage in technical discussions
- Evaluate new products to meet business requirements
- Lead and assist teams to meet organization strategic initiatives
- Actively engage in PI planning and scrum ceremonies
- Ensured that monitoring and alerting are setup for products and services
- Worked with the data & analytics team to capture the data to understand the usage of the products and make data driven decisions
- Followed scientific method to test hypothesis and proven objectives
- Manage team of IT partners to meet PI deliverables and continued to support products in production environments
- Review objectives for program inclement with leadership and business partners
- Work with other product managers to ensure that risks and dependencies are identified and remediated
- Helped organization to find and implement opportunities to save cost (Golden Copy, opt in opt out, Tiered storage etc.)
- Work as project manager as needed to ensure that deliverables are met, and stay compliant
- Coordinated project planning and execution with team members and team leads.
Product Manager/Owner
Walmart Technology
Bentonville, AR
10.2012 - 03.2020
- Managed the Data Sharing products (OneDrive, SharePoint, Box, Captiva & Documentum) and its strategy and roadmap
- Manage Content Management landscape for internal and external business partners
- Created strategy to move from on premise to OpenText Cloud platform
- Managed and performed user and functional analysis, design, development, testing, and production roll outs following Agile and Waterfall methodologies
- Provided strategic direction and technical management of available Enterprise Content Management solutions to business
- Developed strategies related to upgrades, migrations, implementations, performance tuning, load balancing, tuning heap size, execute threads, connection pooling, cluster configuration, and system resource utilization of all Documentum environments
- Lead implementation of Captiva and Documentum projects
- Ran JIRA board, sprint planning, backlog refinement and quarterly objectives with team
- Developed and delivered proof of concepts and business automation processes
- Helped business to digitize their reports/documents and automate workflow processes
- Lead support and maintenance of projects with onshore/offshore team
- Saved Operational cost by migrating legacy projects to Documentum environment
- Developed in house applications and Migrated projects from SharePoint to Documentum and vice versa
- Lead root cause analysis of the business-critical issues
- Managed work through the JIRA board using Agile manifesto and methodology
- Conducted product feedback/training sessions for customers
- Completed the project to migrate from Box to OneDrive for Business & SharePoint Online products
Sr. Product Specialist
Computer Sciences Corporation, CSC
Chicago, IL
08.2011 - 08.2012
Sr. Applications Systems Specialist
University of Chicago Medical Center
Chicago, IL
11.2008 - 08.2011
Sr. Documentum Consultant
ECMTek Inc
Princeton, NJ
07.2006 - 01.2008
Project Leader
Actax Solutions Inc
Savannah, GA
03.2002 - 01.2006
Education
Master of Science - Computer Applications
Jawaharlal Nehru National College of Engineering
India03.2002
Bachelor of Science - Chemistry
Bhavans College
1999
Skills
- Product Vision and Strategy Ownership
- Strategic Planning and Alignment
- User Journeys, Story Maps, User Stories
- User Feedback Collection
- Data Analytics and Improvement Metrics Measurement
- Agile Software Development
- Prioritization and Execution
- ROI Analysis
- User and UX Research
- JIRA, Clarity, Asana, Rally
- Content Management Suite and Image Capture Solutions
- GitLab, Q-Test, Kafka, MQ Messaging, X-Ray
Additional Information
Over twenty years of I.T. experience in developing software applications and extensive product management experience managing products such as OneDrive for Business, SharePoint Online, O365, Box and Documentum product suite. Lead teams of 25+ development, engineering, product and platform services professionals in all phases of custom product solutions delivery for banking and financial domain. Ensured products met or exceeded client expectations, excelled at gathering feedback and requirements, kept business partners updated with the progress, communicating changes to the upstream and downstream teams. Developed a deep understanding of the business objectives of internal and external stakeholders: evangelized the product vision and built trust by maintaining an accurate and achievable roadmap. Collaborated with the 2nd line of defense to ensure that regulatory controls are maintained, followed and executed in a compliant manner.
Certification
- Certified EMC Professional
- Certified AIPMM Product Manager
Timeline
Product Manager Lead
United Services Automobile Association, USAA
03.2020 - Current
Product Manager/Owner
Walmart Technology
10.2012 - 03.2020
Sr. Product Specialist
Computer Sciences Corporation, CSC
08.2011 - 08.2012
Sr. Applications Systems Specialist
University of Chicago Medical Center
11.2008 - 08.2011
Sr. Documentum Consultant
ECMTek Inc
07.2006 - 01.2008
Project Leader
Actax Solutions Inc
03.2002 - 01.2006
Master of Science - Computer Applications
Jawaharlal Nehru National College of Engineering
Bachelor of Science - Chemistry
Bhavans College
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