Himeshkumar Patel
V
Elba,AL
Summary
Dynamic General Manager with a proven track record at CITGO OZARK, excelling in operations management and team leadership. Successfully implemented cost-saving measures, enhancing profitability while fostering strong client relationships. Expert in budget analysis and performance improvement, driving organizational growth through innovative strategies and effective staff supervision.
Overview
2026
2026
years of professional experience
Work History
General Manager
CITGO OZARK
2011 - Current
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Managed budget implementations, employee evaluations, and contract details.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Formulated policies and procedures to streamline operations.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
- Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
- Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
- Monitored daily cash discrepancies, inventory shrinkage and drive-off.
- Tracked trends and suggested enhancements to both challenge and refine company's product offerings.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports.
- Reduced operational risks while organizing data to forecast performance trends.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
- Scheduled employees for shifts, taking into account customer traffic and employee strengths.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
- Negotiated price and service with customers and vendors to decrease expenses and increase profit.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Education
Business
MARIANNA HIGHSCHOOL
Marianna, FL07.2003
Skills
Operations management
Customer relationship management
Team leadership
Project management
Staff supervision
Performance improvement
Business development
Expense control
Schedule management
Workflow planning
Budget analysis
Client relations
Relationship building
P&L management
Motivation
Accomplishments
SUCCESSFULL BUSINESS OWNER AND OPARATOR SINCE 2012
Timeline
General Manager
CITGO OZARK
2011 - Current
Business
MARIANNA HIGHSCHOOL