Syed Najam Ul Hassan
Valley Stream,NY
Summary
Highly analytical, resourceful, and detail-oriented Management Professional with over ten years of work experience. Strong knowledge of corporate lending operations; experience in originating, underwriting, and evaluating transactions. Experience in credit analysis, cash flow modeling, loan structuring, regulatory reporting, and compliance. Excellent communication skilled at interfacing with a wide variety of people within an organization to ensure smooth workflow as well as to meet tight deadlines for projects or assignments. Skilled in writing and preparing reports using various software.
Overview
9
9
years of professional experience
Work History
Executive Recruiter
Optimal Search Group
Valley Stream, NY
04.2023 - Current
- Develop and implement strategies to identify and attract top talent for various roles.
- Utilize recruitment platforms and tools to source and manage candidates.
- Conduct initial screenings and interviews to assess candidate qualifications and fit.
- Collaborate closely with hiring managers to understand specific role requirements and align recruitment strategies.
- Maintain and update the candidate database, ensuring accuracy and confidentiality.
- Provide comprehensive support throughout the recruitment process, from sourcing to onboarding.
- Identify and address any challenges or obstacles in the recruitment process.
- Proactively seek out new clients and business opportunities, playing a key role in business development.
- Handle inbound calls from the website, addressing client inquiries and converting leads into clients.
- Build and maintain strong relationships with clients, ensuring satisfaction and repeat business.
- Undertake miscellaneous tasks or projects as needed to enhance recruitment and sales effectiveness.
- Stay informed and updated on industry trends and best practices in recruitment and sales.
AVP and Mortgage Consultant
US Bank
09.2022 - 03.2023
- Managing and handling all kinds of mortgage products on a multi-investor platform: Purchase, Refinance HELOC, HELOAN, VA, FHA, USDA, Reverse mortgage, HECM
- Managing and reporting Banker's team in 30 branches In California, Washington & Oregon
- Originate first or second purchase mortgage, and refinance loans
- Informs prospective loan clients of the underwriting guidelines and applicable government regulations
- Present the advantages and disadvantages of different financial products to determine the best option for each customer's financial situation
- Set proper customer expectations and provide timely status updates to ensure a positive customer experience
- Collect and analyze information regarding customer income, assets, investments and debts to include multifaceted or complex borrowers
- Completes loan applications and all pre-processing functions in a timely manner
- Conduct day-to-day operations in accordance with the laws, regulations, policies, procedures, and expectations of GRA
- Provide pre-qualifications and take FULL loan applications and answer client questions
- Price and place loans with the appropriate Corporate Objective
- Review underwriting decision and re-set expectations with the borrower and/or referral partners if qualifications or timelines change at any point during the loan process and notify team of applicable changes
- Review active loan files daily and work with the processing team to determine if any documents are missing or what can be done to keep the process moving
- Utilize professional judgement to determine which potential borrowers represent good risk opportunities for the organization.
AVP & Mortgage Consultant
MUFG Union Bank
04.2020 - 09.2022
- Routine Pipeline Maintenance including daily assessment of team turn times to minimize lock expirations, anticipated contingencies, and deviation from scheduled closing dates/times
- Track/approve disclosures being sent to borrowers
- Review LE and CD for accuracy and ensure there are no missing charges
- Verify the borrower's understanding of the funds required for closing and that funds will be properly sourced from approved accounts
- Build network and community relationships, aggressively promoting GRA to real estate agents, builders, developers, financial planners, and other referral sources to develop partners, solid referral partner relationships and close multiple loans per month
- Attend all scheduled office meetings (daily or weekly)
- Focus on marketing and promotional strategies to attract new purchase business, promoting a broad spectrum of mortgage products including but not limited to government, conventional, home equity and additional products within an assigned geographical area
- Excellent verbal and written communication skills with a strong customer service focus
- Strong attention to detail with an emphasis on strong math skills
- Expert knowledge of CFPB disclosure requirements, Guaranteed Rate Affinity POD flow, secondary market pricing scenarios and investor guidelines
- Ability to think strategically and display excellent problem-solving skills
- Self-motivated, entrepreneurial persona with excellent time-management skills, which requires minimal supervision
- Knowledge of and ability to efficiently use technology, various lending software and to work successfully in a paperless environment
- A 'sales closing' mentality along with the skills to handle questions and last-minute changes under pressure to help clients secure their mortgage
- Understand all policies, procedures, and regulations relating to loans.
Senior Mortgage Loan Officer
Discover Financial Services
04.2018 - 04.2020
- Experience in proactively soliciting and sourcing new business thru realtors, social media, and networking
- Working knowledge of retail products, policy, systems, procedures, documentation, and underwriting
- Experience collecting and analyzing borrower income and negotiating skills
- Strong analytical skills necessary to evaluate credit requests and determine trends in each marketplace
- Advanced written and verbal communication skills
- Proficient in software applications such as Microsoft Word and Excel
- Pass a Background check
- Lock the loan at the point of sale, set appointments for appraisal, request initial documents from the client
- Manage pipeline to ensure financial and quality service goals are met
- Remain up to date on all current lending programs or current changes as well as new product.
Branch Supervisor
First Convenience Bank
11.2017 - 03.2018
- Make regular business development calls to solicit new business (loans, deposits) or improve services to clients
- Oversee and/or train/guide staff to provide clients with appropriate Bank products and services
- Ensure that staff members provide continuous quality service to clients
- Represent the bank in the community through involvement in various civic and charitable activities
- Assure compliance with the bank's policies and procedures
- Perform miscellaneous duties as assigned
- Set annual personal performance plan/goals and weekly sales plan/goals for the branch staff
- Assess sales results of the branch
- Work with marketing dept
- To develop sales programs and/or campaigns
- Hold weekly sales/service meetings for briefings and debriefings
- Supervise training of staff on product knowledge, sales, and service techniques
- Build/enhance business relationships with clients
- Monitor monthly income and control expenses of the branch
- Ensure a satisfactory branch overall audit
- Monitor the performance of the staff that are under the manager's direct supervision
- Coach and counsel them when needed
- Ensure proper guidance is given to those who indirectly report to branch management
- Arrange for appropriate training and cross-training of staff when needed
- Address and resolve human resource issues when needed
- Understand personnel policies and procedures and treat staff fairly.
Assistant Branch Manager (Personal Banker)
BBVA Compass Bank
Chandler, Arizona
11.2015 - 11.2017
- Selling bank Products and services inside and outside of branch
- Checking, savings, money market, cash deposit, credit cards, secured & unsecured loans, mortgages, auto loans, home equity, line of credit
- Writing reports of all the activities on daily basis
- Managing bank (branch) lobby
- Exceptional customer service
- Cash handling
- Cash and check handling transactions, wire transfers domestic and international, cashier's check and cash advances.
Sales and Lease Consultant
Camel back Hyundai
Phoenix, Arizona
04.2015 - 11.2015
- Promptly greet customers in a courteous and friendly manner and determine specifics of vehicle desired
- Build rapport and common ground with customers
- Be committed to guaranteeing satisfaction to all customers, realizing that business is built on customer satisfaction
- Be proactive in learning all products to guarantee your success in providing a world-renowned product presentation and demonstration
- Be aware of the competition's products and marketing strategies
- Work every deal using the 12 Steps to Successful Selling
- Develop negotiating skills required to close a sales transaction to make reasonable profit
- Prospect for clients by telephone, e-mail, customer referrals, friends, or personal contacts
- Introduce customers to the Service Department and emphasize the quality and availability of services or repairs available to properly maintain their vehicle
- Maintain an owner follow-up system to encourage repeat business and make the owner conscious of the salesperson to encourage leads and prospects.
Education
Masters in international Relation - International Affairs, Strategic studies
Hazara University
01.2010
Masters in development studies -
COMSATS Institute of Information & Technology
01.2008
Bachelor of Arts - Sociology, Political Science, Journalism
BZU University
Skills
- ENCOMPASS
- CALYX POINT
- SONAR
- Arive
- Operations Management
- Crisis Management
- Revenue Generation
- Project Management
- Operational management
- Expense Reporting
- Business Development
- Human Resources Management
- Administrative Support
- Report Preparation
Accomplishments
- 5-time employee of the month for MCB Bank ltd, Pakistan
- Top performer consecutive for 2 years with Union bank
- 6-month constant top performer for BBVA compass bank
- Most valuable person award for JP Morgan Chase bank
- Top performer consecutive for 2 years with Discover
Skillstechnology
- ENCOMPASS
- CALYX POINT
- SONAR
- Arive
Googlecertificationdetails
- Foundations of Project Management
- Project Initiation: Starting a successful project
- Project planning: putting it All Together
- Project Execution: Running the Project
- Agile Project Management
- Capstone: Applying Project Management in the Real World
Licensingcertification
- SAFE MLO License holder (NMLS 1441877) and individually licensed in 13 states.
- Certificate of FHA Direct Endorsement- "DE"
- Certified Master Mortgage Underwriter
- Financial Crime Specialist (ACAMS)
- Underwriting" Certificate of LAPP/SAR
- GOOGLE SPECIALIZED CERTIFICATRION IN PROJECT MANAGEMENT-2023
Projects
Worked in the team as a data collector "A KAP study on child rights and child protection funded by UNICEF, Pakistan Data collection for the project "Formative Research on Hygiene" funded by USAID, Pakistan Worked for UNICEF project A KAP study on Bird Flu, Pakistan Worked for Handicap International Project External Evaluation of Women Specific Hygiene kit, Pakistan.
Languages
Punjabi
Native/ Bilingual
Urdu
Native/ Bilingual
English
Full Professional
Arabic
Elementary
References
References available upon request.
Timeline
Executive Recruiter
Optimal Search Group
04.2023 - Current
AVP and Mortgage Consultant
US Bank
09.2022 - 03.2023
AVP & Mortgage Consultant
MUFG Union Bank
04.2020 - 09.2022
Senior Mortgage Loan Officer
Discover Financial Services
04.2018 - 04.2020
Branch Supervisor
First Convenience Bank
11.2017 - 03.2018
Assistant Branch Manager (Personal Banker)
BBVA Compass Bank
11.2015 - 11.2017
Sales and Lease Consultant
Camel back Hyundai
04.2015 - 11.2015
Masters in international Relation - International Affairs, Strategic studies
Hazara University
Masters in development studies -
COMSATS Institute of Information & Technology
Bachelor of Arts - Sociology, Political Science, Journalism
BZU University
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