Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Hinal Brahmbhatt

Bensalem,PA

Summary

Developed strong interpersonal and organizational skills in shelter environment, excelling in team collaboration and problem-solving. Looking to transition these skills into new field, focusing on environments that value compassion and strong work ethic. Committed to making meaningful impact in any role. A hardworking and reliable employee with extensive background operating cash registers, stocking merchandise, and providing excellent customer service. Highly organized, proactive, and punctual. Works well within team settings. Honest Cashier skilled at managing money, merchandising stock, and assisting customers with locating desired items. Excellent oral and written communication, listening, and time management skills with strong attention to detail and superior work ethic. Consistently accurate in drawer reconciliation.

Offering strong communication and organizational skills, eager to learn and develop in retail environment. Delivers ability to quickly grasp new systems and procedures while maintaining attention to detail. Ready to use and develop customer service and cash handling abilities in technician role.

Friendly and reliable with positive attitude and excellent customer service skills. Understands importance of maintaining accurate cash handling and efficient transaction processes. Dedicated to creating welcoming atmosphere and ensuring customer satisfaction.

Professional retail worker with solid experience and readiness for this role. Adept at handling transactions, providing exceptional customer service, and maintaining clean and organized workspace. Strong focus on teamwork and adapting to changing needs to achieve results. Reliable, efficient, and capable of building positive customer relationships.

Committed and hardworking technician with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions, and ringing up customers. Creative problem-solver versed in customer service.


Overview

1
1
year of professional experience

Work History

Pharmacy Technician

CVS Pharmacy
09.2024 - 02.2025
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Stocked, labeled, and inventoried medication to keep accurate records.
  • Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.
  • Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
  • Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
  • Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
  • Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
  • Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
  • Entered and processed patients' prescriptions into internal system.
  • Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns, and reconcile payments.
  • Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.
  • Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Reduced medication errors by diligently cross-checking medications against patients'' profiles before dispensing.

Cahier

KFC
11.2023 - 09.2024
  • Assisted customers over the phone regarding store operations, product information and order placement.
  • Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
  • Ensured compliance with all safety regulations within the store environment.
  • Performed other duties as assigned by management.
  • Stocked shelves with merchandise when needed.
  • Provided excellent customer service while promoting loyalty programs to increase sales potential.
  • Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
  • Resolved customer complaints professionally in accordance with company policy.
  • Greeted customers and answered any questions they had about the store's products and services.
  • Answered customer questions and provided store information.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
  • Helped customers find specific products, answered questions, and offered product advice.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Trained new team members in cash register operation, stock procedures, and customer services.
  • Processed customer payments quickly and returned exact change and receipts.
  • Greeted customers promptly and responded to questions.
  • Welcomed customers, offering assistance to help find store items.
  • Maintained work area and kept cash drawer organized.
  • Counted and balanced cashier drawers.
  • Boosted customer satisfaction levels by going extra mile to personalize service for each customer.
  • Offered customers carry-out service at completion of transaction.
  • Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.

Education

Associate of Science - Biology

Community College of Philadelphia
Philadelphia, PA
09-2025

Skills

  • POS Systems
  • Payment Processing
  • Cash Handling
  • Product Recommendations
  • Returns processing
  • Customer Assistance
  • Customer Service
  • Cash Register Operation
  • Cash Management
  • Sales expertise
  • Written and verbal communication
  • Time management skills
  • Product Knowledge
  • Cleaning and sanitizing
  • Guest inquiries
  • Organizational abilities
  • Conflict Resolution
  • Staff Training
  • Customer service excellence
  • Customer service
  • Data management
  • Inventory control
  • Problem solving
  • Team collaboration
  • Detail orientation
  • Customer assistance
  • Work ethic and integrity
  • Patience and empathy
  • Reliability and punctuality
  • Professionalism and courtesy
  • Product restocking
  • Conflict resolution
  • Product knowledge
  • Refunds and exchanges
  • Issue resolution
  • Complex Problem-solving
  • ID verification
  • Attention to detail
  • Inventory management

Languages

English
Native or Bilingual
Gujarati
Native or Bilingual
Hindi
Native or Bilingual

Timeline

Pharmacy Technician

CVS Pharmacy
09.2024 - 02.2025

Cahier

KFC
11.2023 - 09.2024

Associate of Science - Biology

Community College of Philadelphia
Hinal Brahmbhatt