Kimberly V. Mirabella

• Leading a matrix organization of 100+ employees, focusing on Complex Deals WLS & WLN for Federal, State, Local & Education sectors, including Business Development, Capture, Proposals, Channel Partners, Contract Strategy, FWA and WLN Specialists

Key Accomplishments:

• 2024: Secured 105 wins, generating $1.6B in revenue, with notable wins including Michigan Wireless Recompete ($110M), USCG ($64M), and National Weather Service ($77M)
• Managed funnel of over $7B in large complex opportunities
• Achieved 110% of Wireline Quota
• Grew FWA results by 40% YoY, bringing in over 104K Net Adds, 104% of CV
• Active member of AFCEA (Federal DOD) Executive Committee
• Board of Directors for Tampa Chamber of Commerce
• Recognized as Talent Works Leader 2024/2025 and Ladies Board Room Creator

• Managed more than 160 Public Sector sales professionals to generate $650M in annual earnings.
• Assisted State/Local Government, Public Safety, Education, Healthcare, and Non-Profit clients.
• Achieved 150% growth in 2020-2021 by prioritizing Distance Learning, Higher Education, and Telehealth.
• Successfully secured key deals like the GA State and FL SunCom agreements valued at $38M and $90M/year respectively.
• Launched the 5G Healthcare Innovation Hub and a Digital Inclusion contract
• Orchestrated development plans, boosted earnings, and managed emergency responses.
• Engaged in community volunteerism and education forums, collaborating to coordinate disaster relief.
• Contributed as a Board Member for Tampa Chamber of Commerce initiatives.
• Spoke regularly at educational events about bridging the digital gap for K-12 learners.

Key Accomplishments:

• 2021: Exceeded Net Add Quota by 119% and SQI Quota by 125.5%; Fast Start Director Contest Winner (Q1, Q2, Q3); WLN Bookings 118%; WLS ISS - 117% Net Add Quota, 373% SQI Quota; WOW Squad Leader; Executive Committee Member for VBG Volunteerism.
• Credo Award Winner
• 2020: Exceeded net add quota by 126% and SQI quota by 1,101%; $50M YoY revenue growth;
• 2019: Exceeded net adds quota by 105% and SQI quota by 201%; #Allin Award winner; WOW Executive Squad Leader; Volunteer Champion; launched Home Based Agent Program in Panama City, FL.

• Served as Sales Director for Fios Sales & Service (Mid-Atlantic District), leading and inspiring a team of over 900 call center employees
• Drove new sales growth while maintaining profitability and expense management
• Focused on leadership development and promoted a positive culture with strong accountability

Key Accomplishments:

• 2016: Achieved #1 rankings in Close Rate, Contract Renewals, and overall Revenue
• Managed a territory spanning 7 offices across 4 states (NJ, MD, PA, WV)
• Recognized with President's Club and Circle of Honor awards
• On track to exceed revenue objectives for 2017

• Led process reengineering initiatives to enhance efficiency, accelerate speed to market, and eliminate waste.
• Provided cross-functional team leadership and project management to deliver bottom-line results.

Key Projects:

• Reduction of Early Termination Fee Waivers (Estimated $1.5M benefit)
• Promo Roll-Off Churn Reduction (Estimated Churn Reduction of $4.4M EBITDA)

Key Accomplishments:

• Earned Green Belt and Black Belt certifications.
• Completed two VLSS projects with a positive EBITDA impact.
• Received the Best in Class VLSS Black Belt Achievement Award for work on the Churn Work Stream.

• Collaborated directly with the Florida Region President and Executive Team on employee engagement initiatives, including Service Elite, Leadership Development, Campaign Zero Recognition Program, Communications, and NPS Improvement
• Served as a liaison for employee feedback and partnered with HR to develop programs for positive organizational change
• Developed and implemented the Management Training Program 'Boot Camp for Leaders.'

• Assumed responsibility for Regional Marketing for Florida CMB
• Led a team of 17 marketing professionals
• Launched the Quantum Upgrade 'License to Speed' Campaign and implemented a new 'Bold, Simple and Consistent' approach to market
• Created a Marketing Dashboard to track and measure progress
• Won the Florida Region Director Contest for Churn Reduction in Q1
• Prepared and presented a successful ORR (Operational Review Report) for the Florida Region's Marketing section

• Directed strategic planning and execution of marketing initiatives with leadership over 5 team members.
• Led the cross-functional team for Campaign Zero launch and the 2012 American Heart Walk campaign.
• Recognized as a self-starter, with excellent public speaking skills, and a talent for building high-performance teams.

• Managed 100 small and medium business customers in the Tampa Bay Area
• Oversteered sales of FiOS (voice, data, TV), HSI, and other networking products
• Achieved 108% of quota
• Developed strategic business within the healthcare vertical and cultivated a funnel of opportunity for Verizon's Health Information Exchange (HIE)
• Joined Southeast Region Leadership Development Team

• Managed Florida Branch Corporate Account Managers, specializing in healthcare and corporate accounts.

Key Accomplishments:

• Secured the largest IP trunking sale at the time with AAA National Account, Mid-Atlantic.
• Achieved 110% of goals in 2008.
• Generated $11 million in new revenues through BayCare Health System EDSR sale (largest DSR network in Verizon).
• Secured $4 million in new and retained revenue from Quality Distribution.
• Achieved $1 million in revenue from Hospice, Alcatel (first VoIP switch in Florida).
• Secured a $2 million MPLS deal with Beall's Department Stores.
• Received the 2007 Director's Choice Award.
• Served as Mid-Atlantic/Southeast Team Leader for the Leadership and Development Team (2003, 2004, and 2005).
• Led a cross-functional team in launching inter-branch communications.

• Managed Tier 1 and Tier 2 accounts for VES
• Received 'Top Emerging Markets Sales Person' award in 2001
• Served as Council lead for the Florida Leadership and Diversity Council and Team Leader for Atlantic South Regional Leadership and Development Council
• Achieved 152% of quota attainment as a Master's Club Achiever in 2001 and 110% of quota in 2001
• Maintained 100% quality survey results
• Received the Sales and Marketing Executives Peak Performers Award
• Acted as Interim Regional Sales Manager for Pinellas/Sarasota counties during a 6-week transition period in November/December 2002

• Directed administration for 14 significant accounts spanning healthcare and banking fields.
• Directed sales operations for telecommunications products and services.
• Surpassed annual long-distance goal by 248% in 1999.
• Engaged as a Volunteer Ambassador.