Hind Abouzid
Lawndale,CA
Summary
Dedicated Pharmacist offering 11 years of experience in retail pharmacies, ensuring accurate review, processing and dispensing of medications in alignment with orders. Skilled in collaborating with team members to expedite urgent requests while maintaining impeccable focus on safety, accuracy and confidentiality. Advanced communicator with all levels of staff, clients, management and healthcare administrators.
Overview
17
17
years of professional experience
Work History
Pharmacist
Walgreens
11.2023 - Current
- Improved patient outcomes by providing comprehensive medication therapy management and counseling.
- Enhanced pharmacy efficiency by implementing new workflow processes and inventory management systems.
- Streamlined prescription filling process, maximizing accuracy and minimizing wait times for patients.
- Developed strong relationships with healthcare providers to optimize patient care and medication adherence.
- Collaborated with pharmacy team members to develop and implement strategies for continuous improvement in quality of care.
- Managed high volume of prescriptions daily while maintaining excellent customer service and attention to detail.
- Served as liaison between the pharmacy department and other healthcare professionals, facilitating communication regarding patient care plans.
- Increased immunization rates in the community by administering vaccinations during flu season.
- Worked with automated dispensing systems to securely store medication and track narcotics and other controlled drugs.
Pharmacy Intern
Walgreens
10.2021 - 10.2023
- Provide friendly customer service at prescription drop-off, drive-thru, and pick-up counters
- Enter new patient profiles and prescriptions into the medication input software system
- Understand and resolve any billing or insurance-related issues
- Communicate directly with doctors' offices via telephone or email
- Answer and screen phone calls for the staff pharmacist in a friendly, efficient manner
- Strictly maintain customer and patient confidentiality
- Maintain proper pharmacy and general safety procedures and standards, including department cleanliness
- Answer any therapy-related questions, under the supervision of a pharmacist on duty
- Accurately and proficiently complete an average of 100 prescriptions daily
- Administering vaccinations and maintaining their storage criteria.
- Improved patient understanding by providing thorough medication counseling and answering questions in a clear manner.
- Enhanced pharmacy efficiency by assisting in inventory management, medication storage organization, and restocking shelves.
Pharmacy technician
Walgreens
10.2019 - 09.2021
- Improved patient satisfaction by efficiently processing prescriptions and managing inventory in a timely manner.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Streamlined prescription processing with accurate data entry and verification of patient information.
- Maximized pharmacy efficiency through effective communication with staff members and adherence to procedures.
- Expedited insurance claim resolutions by liaising with healthcare providers and insurance companies on patients'' behalf.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Counted and labeled prescriptions with correct item and quantity.
Pharmacy Manager / Retail Pharmacist
Helwan University Hospital
07.2007 - 01.2017
- Dispensing prescriptions to outpatients and inpatients
- Providing information, advising, and giving private consultation if required to interns
- Representation of medications to support GP practices
- First aid assisting with emergency cases
- Maintaining pharmaceutical stock, creating inventories and ordering more drugs
- Ensuring the accuracy of all prescription products and services supplied
- Contacting and working closely with specialists and healthcare professionals.
Pharmacy Manager
Mohamed Gamal Pharmacies
11.2006 - 01.2012
- Responsible for the day-to-day running of the pharmacy
- Providing professional, sympathetic, and supportive services to patients and identifying the right healthcare solutions to meet their needs
- Accurately dispensing drugs to patients according to the doctor's prescription
- Checking prescriptions for errors and making sure they are appropriate for the patient
- Measuring, preparing, packaging, labeling, and recording medications issued to patients
- Instruct patients on how to use medications, possible side effects, and storage
- Able to train and supervise pharmacy students and assistants
- Calculating daily and monthly pharmacy accounts
- Ordering all types of medications from different companies (distribution companies and mother companies) with high commercial awareness
- Caring about different types of drug storage
- Creating inventories and maintaining pharmaceutical stock.
Education
licensed pharmacist -
10.2023
Licensed pharmacy intern -
10.2021
Certified pharmacy technician -
05.2019
Bachelor in Pharmaceutical Science -
Cairo University in Egypt
05.2006
Skills
- Microsoft Office certified by ICDL certificate
- Great ability to present complex information in an easy-to-understand format
- Hard worker thriving in stressful situations
- Effective interpersonal skills
- Able to provide quality face-to-face interaction
- Keeping up to date with developments regarding the pharmaceutical industry and medical equipment
- Extensive experience in managing the team
- Assisting patients with patience and courtesy
- Always willing to learn
- Interpreting Orders
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Pharmacist
Walgreens
11.2023 - Current
Pharmacy Intern
Walgreens
10.2021 - 10.2023
Pharmacy technician
Walgreens
10.2019 - 09.2021
Pharmacy Manager / Retail Pharmacist
Helwan University Hospital
07.2007 - 01.2017
Pharmacy Manager
Mohamed Gamal Pharmacies
11.2006 - 01.2012
licensed pharmacist -
Licensed pharmacy intern -
Certified pharmacy technician -
Bachelor in Pharmaceutical Science -
Cairo University in Egypt
Similar Profiles
AJ BirchAJ Birch
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Abigail BradenAbigail Braden
Store Manager at WalgreensStore Manager at Walgreens
Joseph MarkarianJoseph Markarian
Emerging Store Manager at WalgreensEmerging Store Manager at Walgreens
Claire ZookskiClaire Zookski
Manager, IM Process Enablement at WalgreensManager, IM Process Enablement at Walgreens
Cindy SolorzanoCindy Solorzano
International Document Agent at FedExInternational Document Agent at FedEx