Hindu Nabukeera
Lynn
Summary
Certified Clinical Medical Assistant graduate November 2024. Experienced in assisting with physical, pediatric, and eye exams; and taking medical histories, vital signs, and EKGs. Instrumental in maintaining medical records, managing medical billing and insurance authorizations, scheduling patient appointments and procedures, and conducting medical office finances. Possess thorough knowledge of anatomy and physiology, medical terminology, infection control, nutrition, medical ethics, cardiology, disease states, and minor in-office surgery procedures.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Developmental Services Worker
Department Of Developmental Services
11.2024 - Current
- Developed individualized support plans to enhance clients' daily living skills.
- Facilitated group activities promoting social interaction and personal growth among individuals.
- Monitored client progress, documenting changes and adjustments in behavior and needs.
- Collaborated with multidisciplinary teams to ensure comprehensive care for clients.
- Implemented safety protocols and crisis intervention strategies to maintain a secure environment.
- Trained new staff on best practices in developmental services and client engagement techniques.
- Advocated for clients' rights, supporting their access to community resources and services.
- Evaluated program effectiveness, recommending improvements based on client feedback and outcomes.
- Assisted clients with daily living activities to promote self-sufficiency and personal growth.
- Collaborated effectively with other service providers such as healthcare professionals or educators in order to facilitate holistic care for clients.
- Enhanced client independence by implementing personalized support plans and life skills training.
- Ensured compliance with state regulations by maintaining up-to-date documentation on client records.
- Improved quality of life for clients through effective communication, relationship building, and emotional support.
- Supported client project teams by developing written materials for client development discussions.
- Participated in ongoing professional development opportunities to stay informed on the latest trends and advancements in the field of developmental services.
- Maintained accurate records of client progress, adjusting support strategies as necessary for optimal outcomes.
- Provided a safe and nurturing environment for clients by addressing any concerns or issues promptly and professionally.
- Assisted individuals with addressing disabilities and developing career plans.
- Prepared and maintained records and case files detailing clients' personal and eligibility information, services provided and relevant correspondence.
Medical Assistant
AFC Urgent Care
11.2024 - Current
- Administered patient intake and managed medical records efficiently.
- Assisted physicians with examinations, ensuring accuracy in procedures.
- Coordinated appointment scheduling to enhance clinic workflow.
- Maintained cleanliness and organization of treatment rooms consistently.
- Collaborated with healthcare team to streamline patient care processes.
- Implemented inventory management strategies for medical supplies procurement.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Performed medical records management, including filing, organizing and scanning documents.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Boosted patient satisfaction by providing compassionate care and promptly addressing needs during visits.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Maintained strict adherence to infection control protocols by following proper sterilization techniques for medical equipment.
- Improved patient experiences by efficiently managing appointments and maintaining organized medical records.
- Contributed to positive health outcomes by educating patients on preventative measures, treatment plans, and follow-up care instructions.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Provided support during emergencies by administering first aid treatments under physician supervision until further assistance arrived.
Residential Counselor
TILL INC
06.2023 - 07.2024
- Promoted recovery through therapeutic relationship development.
- Ensured accurate, up-to-date client records and progress notes.
- Organized activities to foster healthy lifestyle choices.
- Secured patient information in a health record system.
- Created aftercare plans with follow-up and support services.
- Facilitated group therapy sessions to enhance recovery.
- Implemented behavioral management plans for clients.
Recovery Counselor II
The Edinburg Center
11.2023 - 06.2024
- Assisted in crisis intervention and managed anger issues.
- Counseled patients on healthier coping mechanisms development.
- Provided both individual and group recovery counseling.
- Maintained comprehensive records of client interactions.
- Monitored and reported physical symptoms during recovery.
- Developed personalized treatment plans for clients.
- Conducted follow-up assessments to gauge recovery progress.
Sales Agent
Telcare Uganda Limited
06.2021 - 12.2021
- Ensured consistent sales flow and customer assistance.
- Resolved customer queries, complaints, and facilitated purchases.
- Maintained up-to-date product knowledge and updates.
- Provided personalized advice based on customer needs and trends.
- Enhanced customer relationship management through effective communication.
- Tracked sales performance and reported to management.
Education
Diploma - Accounting and Finance
Buganda Royal Institute Of Education
01.2016
Uganda Advanced Certificate of Education - undefined
St Margaret’s College Makerere
01.2010
Uganda Certificate of Education - undefined
Kawempe Mbogo College School
01.2008
Graduate Certificate - Certified Medical Assistant
Stepful
Atlanta, CA11-2024
Skills
- Phlebotomy: Venipuncture, Capillary Blood Collection, Specimen Preparation & Infection Control
- Medical: Ultrasounds, Injections, Fluid Aspiration, Cannulation, Catheterization, Patient Care, EMR
- Soft Skills: Communication, Customer Service, Building Rapport, Problem Solving
- First aid and CPR
- Confidentiality
- Documentation and reporting
- Time management
- Problem-solving
Certification
Certified Clinical Medical Assistant | Stepful | National HealthCareer Association | 2024
Timeline
Developmental Services Worker
Department Of Developmental Services
11.2024 - Current
Medical Assistant
AFC Urgent Care
11.2024 - Current
Recovery Counselor II
The Edinburg Center
11.2023 - 06.2024
Residential Counselor
TILL INC
06.2023 - 07.2024
Sales Agent
Telcare Uganda Limited
06.2021 - 12.2021
Uganda Advanced Certificate of Education - undefined
St Margaret’s College Makerere
Uganda Certificate of Education - undefined
Kawempe Mbogo College School
Diploma - Accounting and Finance
Buganda Royal Institute Of Education
Graduate Certificate - Certified Medical Assistant
Stepful
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