HIPOLITO SANTANA DE LA CRUZ

• Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
• Managed inventory control, cash control, and store opening and closing procedures.
• Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
• Assisted with hiring, training and mentoring new staff members.
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
• Rotated merchandise and displays to feature new products and promotions.

• Tracked supply, equipment and product inventory quantities to maintain necessary levels.
• Coordinated incoming and outgoing shipments to maintain schedules.
• Managed inventory levels for optimal cost savings and minimal stockouts.
• Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
• Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.

Ensure the customer's purchasing experience, leading, technically developing and guiding the team in the edible grocery area, in addition to ensuring the execution of the 5s in the warehouses, managing the resources defined through the established Management system, executing all the processes that impact the operation of your area, in order to provide customers with a practical and happy purchasing experience and at the same time meet the expected results.

• Mentored junior staff members, helping them develop leadership skills and advance their careers within the organization.

• Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
• Cleaned and maintained warehouse in compliance with OSHA safety standards.
• Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
• Evaluated incoming shipments for quality issues and processed unacceptable materials for return.
• Evaluated supplies and product inventory to check for quality and quantity issues and returned unacceptable materials to vendors.
• Increased warehouse efficiency by implementing new inventory management systems and procedures.

• Identified team weak points and implemented corrective actions to resolve concerns.
• Trained employees on [Product or Service] and assigned duties.
• Oversaw day-to-day activities of [Number] employees in [Type] establishment, fostering inspiring atmosphere to optimize employee experiences.
• Led cross-functional teams to achieve company-wide goals, fostering a culture of collaboration and innovation.
• Increased team productivity by streamlining communication and implementing effective project management strategies.

• Provided technical assistance to production team when issues arose.
• Evaluated new technologies and equipment upgrades to enhance overall process capabilities, ensuring market competitiveness.
• Coordinated with suppliers to resolve raw material issues affecting production schedules.
• Optimized manufacturing processes by implementing continuous improvement initiatives and lean methodologies.
• Participated in project reviews to enable ongoing status tracking and reporting.

• Resolved issues quickly to maintain productivity goals.
• Oversaw employee training initiatives to ensure all team members were proficient in company procedures, safety regulations, and job-specific tasks.
• Established clear priorities and production quality standards.
• Collaborated with management and engineering teams to develop and implement innovative strategies for maximizing production efficiency without compromising quality standards.
• Prepared in advance for and addressed production problems, material deficits, equipment failures, and unavoidable delays.

• Established strong working relationships with clients through exceptional communication skills, fostering trust and collaboration.
• Performed preventative maintenance to keep tools and equipment functional.
• Wrote, reviewed and edited technical document in accordance with template requirements.
• Developed positive working relationships with stakeholders to effectively coordinate work activities.
• Prepared action plans for problematic processes and assets.

• Reduced transportation costs through strategic route planning and carrier selection.
• Managed vendor relationships, negotiating favorable contract terms and driving cost savings initiatives.
• Analyzed data to optimize storage layouts, increasing warehouse space utilization and productivity.
• Optimized packaging designs to minimize shipping costs while maintaining product integrity during transit.

• Built strong relationships with suppliers through effective negotiation tactics, leading to better pricing and improved delivery timelines.
• Evaluated emerging technologies for potential application in the production process, ensuring that technological advancements were leveraged effectively.
• Coordinated scheduling efforts for multiple projects simultaneously, optimizing resource allocation and meeting project deadlines.
• Monitored vendor performance and negotiated contracts, securing optimal pricing and terms for materials and services.

• Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
• Coordinated with production team to support productivity targets and deadline management.
• Monitored and tracked progress of all production tasks for on-time delivery.
• Coordinated communication between departments, fostering a collaborative work environment.