Jennifer Hipp
Professional Digital Artist
Mount Joy,PA
Summary
Passionate and creative individual providing over a decade of graphic design experience, including 2D & 3D motion graphics. Proficient in Adobe Creative Suite including Adobe Premiere Pro, Photoshop, Illustrator, InDesign, and Maxon Cinema 4D. Highly self-motivated, mission driven, and organized. Team player open to new ideas and perspectives. Experienced in brand management as it pertains to visual hierarchy, typography, verbiage, and storytelling.
Overview
18
18
years of professional experience
2
2
years of post-secondary education
Work History
Freelance Graphic Designer
Self-employed
9 2008 - Current
- Developed detailed technical documents and user guides for technical products.
- Analyzed developments in field to update instruction literature.
- Worked flexible hours across night, weekend and holiday shifts.
- Paid attention to detail while completing assignments.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Developed lasting relationships with customers, which helped to bring in additional business opportunities.
- Integrated BI assets into customer relationship management tasks
- Directed implementation of new business intelligence tools, selecting appropriate solutions and aiding in corresponding onboarding processes.
- Skilled at working independently and collaboratively in a team environment.
- Cultivated interpersonal skills by building positive relationships with others.
Deli Associate
Giant Food Stores
02.2023 - Current
- Communicated effectively with customers to plan large or specialized orders, providing customers with recommendations, samples, and response to particular requests.
- Delivered exemplary customer service to guests, even in peak business periods to promote retention.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Listened carefully to customer instructions and prepared orders according to those preferences.
- Learned other teammates' work tasks to train as backup.
- Listened to customer requests and suggested additional menu items as appropriate to upsell products.
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
Motion Graphics Designer
Saxton & Stump
11.2017 - 08.2019
- Created 12 original, fully-animated educational videos for software used nationally by physicians using Adobe After Effects, Premiere Pro, and Illustrator
- Quickly and efficiently turn around high-quality video and graphic design products based on requests from sales and marketing departments
- Create professional medical graphics based on real-world medical situations to serve in trial as demonstratives for jury
- Design and regularly manage 7 fully functional websites, plugins, and provide front and back end programming as needed using HTML/CSS and relevant web development software
- Implement SEO strategy for a trusted national insurance provider, increasing online visibility in target audience by 90%
- Work with intellectual property attorneys to ensure copyright protections for all marketing materials
Visual Information Specialist
Department Of Defense Air Force
9 2015 - 11.2017
- Create weekly custom motion graphics to advertise events for over 75 base activity centers using Adobe After Effects, Illustrator, InDesign and Premiere Pro.
- Create and manage website using HTML/CSS, saving department over $10k in development costs.
- Boosted on-base activities and programs sales by 35% using WordPress and relevant web development software.
- Increased social media presence organically by 40% using original visual content.
- Secured over 200 volunteers, 2016-2017 Summer Concert Series.
- Assist with obtaining paid and in-kind sponsorships in support of Summer Concert Series, including exhaustive preparation and submission of contracts to Judge Advocate General's Corps (JAG Corps).
- Create and distribute over 15k monthly activity brochures and flyers to base populace
Emergency Roadside Assistance Counselor
AAA Mid-Atlantic
05.2006 - 09.2014
- Answered incoming calls and emails from current customers and asked open-ended questions to determine needs.
- Offered guidance and advice to help cultivate self-esteem and community involvement.
- Acted as client advocate to coordinate required services or resolve emergency problems in crisis situations.
- Mentored new hires, resulting in stronger staff development and increased productivity.
- Implemented diverse instructional methods, optimizing trainee engagement.
Education
Bachelor of Arts - Broadcasting
Rider University
Lawrence, NJ 01.2010 - 12.2011
Associate of Arts - Broadcast Televsion
Mercer County Community College
West Windsor, NJ 05.2001 -
Skills
Adobe Premiere Pro
Adobe InDesign
Adobe Illustrator
Adobe After Effects
Adobe Photoshop
3D Motion Graphics
2D Motion Graphics
Timeline
Deli Associate
Giant Food Stores
02.2023 - Current
Motion Graphics Designer
Saxton & Stump
11.2017 - 08.2019
Bachelor of Arts - Broadcasting
Rider University
01.2010 - 12.2011
Emergency Roadside Assistance Counselor
AAA Mid-Atlantic
05.2006 - 09.2014
Associate of Arts - Broadcast Televsion
Mercer County Community College
05.2001 -
Freelance Graphic Designer
Self-employed
9 2008 - Current
Visual Information Specialist
Department Of Defense Air Force
9 2015 - 11.2017