Hira Ahmad
Banner Thunderbird Medical Center
Glendale,AZ
2
Languages
1
Certification
3
years of professional experience
Compassionate customer service representative with strong active listening and problem-solving skills. Experienced in enhancing customer experiences and fostering positive relationships.
Work History
Banner Volunteer
1 Year 9 Months- Provided compassionate support to patients and families during their visits.
- Collaborated with healthcare teams to ensure efficient patient flow.
- Assisted medical staff with patient intake and registration processes.
- Maintained cleanliness and organization of waiting areas and treatment rooms.
Customer Service Representative
1 Year 3 Months- Resolved customer complaints efficiently, fostering positive relationships and promoting brand loyalty.
- Assisted customers with inquiries and product selections, enhancing overall shopping experience.
- Processed transactions accurately using point-of-sale systems, ensuring smooth checkout operations.
- Collaborated with team members to maintain store appearance and stock levels, optimizing sales opportunities.
Teacher Assistant
9 Months- Supported student learning by providing individualized attention and tailored instructional strategies.
- Monitored student progress and communicated findings to teachers for targeted interventions.
- Facilitated small group activities to reinforce classroom concepts and promote collaboration.
- Assisted lead teacher in developing and implementing engaging lesson plans.
Education
High School Diploma
Associate of Science - Medical
Associate of Science - Medical
Skills
Optimism
Data entry
Organizational skills
Teamwork and collaboration
Patient support
Active listening
Patient documentation
Critical thinking
Positive attitude
Certification
- Pharmacy Technician Trainee
Languages
English
Full Professional
Urdu
Professional Working
Timeline
Customer Service Representative
Walmart
02.2025 - 05.2026Read More
Banner Volunteer
Banner Thunderbird Medical Center
11.2024 - CurrentRead More
Teacher Assistant
Smith Elementary School
08.2023 - 05.2024Read More
Arizona State University
Associate of Science from Medical
Read More
Glendale High School
High School Diploma
Read More
Maricopa Community Colleges, Glendale Community College
Associate of Science from Medical
Read More