Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Generic

HIRAL PATEL

PROPERTY MANAGER
Richmond,TX

Summary

At Indus Management, I spearheaded property management initiatives, enhancing tenant satisfaction and occupancy rates through strategic marketing and rigorous property inspections. My adeptness in staff management and exceptional communication skills fostered a cohesive team environment, significantly reducing vacancy periods and boosting revenue.

Diligent Property Manager with proven history of managing diverse property portfolios and ensuring tenant satisfaction. Successfully managed multiple properties, overseeing maintenance, leasing, and financial operations. Demonstrated proficiency in conflict resolution and tenant relations, ensuring smooth and efficient property management.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Property Manager

Indus Management
08.2015 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.
  • Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
  • Coordinated with legal counsel to resolve tenant disputes.
  • Verified income, assets, and expenses, and completed file tracking sheet for each applicant.
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Introduced prospective tenants to types of units available and performed tours of premises.
  • Maintained original leases and renewal documents in digital and hardcopy format for property management office.
  • Implemented cost-saving measures through efficient resource allocation and vendor negotiations, optimizing property financial performance.
  • Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Streamlined rent collection processes, reducing late payments and improving overall revenue generation.
  • Provided ongoing training opportunities for staff, promoting professional growth and fostering a cohesive team environment.
  • Increased property occupancy rates by effectively marketing available units and conducting thorough tenant screenings.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Reduced vacancy periods by implementing strategic marketing initiatives targeting specific demographics within the community.
  • Communicated effectively with owners, residents, and on-site associates.
  • Conducted regular inspections of both interior and exterior of properties for damage.
  • Kept properties in compliance with local, state, and federal regulations.
  • Maximized rental income while minimizing expenses through effective planning and control.
  • Introduced and monitored effective lease renewal programs to maintain high occupancy rates.
  • Delivered emergency 24-hour on-call service for tenants on building issues.
  • Monitored progress of construction and maintenance projects and notified appropriate individuals of project updates, delays, and schedule changes.
  • Established strong relationships with local authorities, ensuring prompt attention to code violations or other regulatory matters affecting the property''s operations.
  • Monitored tenant behavior and implemented corrective action to maintain order in assigned properties.
  • Developed comprehensive preventative maintenance programs to prolong the lifespan of building systems and reduce costly emergency repairs.
  • Implemented comprehensive safety protocols to minimize potential risks and ensure the well-being of all residents within the property.
  • Monitored market trends closely, adjusting rental rates accordingly to remain competitive within the regional market landscape.
  • Managed budgetary constraints to maximize profitability while maintaining high-quality living environments for residents.
  • Updated property management software regularly to optimize efficiency in daily operations such as scheduling maintenance tasks or tracking rent payments received from tenants.
  • Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
  • Generated leads for sales and rental properties through cold calls and referrals.
  • Developed annual operating budgets and forecasts, as well as sales and marketing plans.
  • Monitored and tracked payments and expenses, providing timely and accurate financial reports.
  • Collected and maintained careful records of rental payments and payment dates.
  • Maintained rigorous compliance with all housing laws and regulations, avoiding potential legal issues.
  • Boosted property occupancy rates through targeted marketing campaigns and personalized property showings.
  • Enhanced security measures, significantly reducing incidents on property premises.
  • Conducted regular property inspections to preemptively identify and address maintenance needs.
  • Negotiated favorable contracts with vendors, cutting operational costs without compromising service quality.
  • Increased revenue with strategic lease renewal negotiations, focusing on tenant retention.
  • Enhanced tenant satisfaction by addressing and resolving maintenance issues promptly.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Education

Bachelor of Science - Chemistry

C.U.SHAH SCIENCE COLLEGE

Skills

  • Property Management
  • Payment Collection
  • Property Inspections
  • Customer service-focused
  • Exceptional oral and written communication skills
  • Tenant relations
  • Staff Management
  • Eviction Procedures

    • Fair housing mandates

    Tenant and eviction laws

    Valid Tx driver's license

Accomplishments

    Increased occupancy rates from 89% to 93% in 2 months.

  • Oversaw multiple residential family properties totaling over 673 individual units.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Collaborated with team of 5 in the development of lease lock claims.
  • Achieved 100 % results by introducing Real Page for routine task.

Languages

English
Full Professional
Spanish
Elementary
Hindi
Full Professional

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