Hiral Prajapati
Murrieta
Summary
Dedicated fast food cashier with over three years of experience in customer service and cash handling. Proven ability to maintain cleanliness and efficiently resolve customer complaints, contributing to a positive dining experience during peak hours.
Overview
3
3
years of professional experience
Work History
Fast Food Cashier
Del Taco
Temecula, CA
08.2020 - 12.2023
- Collected trash and empty trays from empty tables to maintain clean and tidy dining area.
- Resolved customer complaints promptly, maintaining a positive dining experience for all patrons.
- Provided beverage cups and condiments to increase customer convenience
- Operated and sanitized kitchen and food preparation equipment.
- Provided customers with information on specials and discount deals.
- Completed order entries and verified correctness with customers to reduce post-order errors.
- Assisted in training new cashiers on operational procedures and best practices.
- Monitored inventory levels, communicating needs to management for restocking.
- Accurately handled cash register transactions while providing excellent customer service.
- Maintained a clean and organized workspace, ensuring a welcoming environment for customers.
- Assisted counter staff in packing ready orders and distributing to customers.
- Cleaned and organized condiment and beverage stations to maintain tidiness.
- Collaborated with team members to provide exceptional customer service during peak hours.
- Handled high-pressure situations calmly during busy periods or equipment malfunctions, keeping operations running smoothly under challenging circumstances.
- Demonstrated adaptability by quickly learning new menu items and promotions, effectively communicating relevant information to customers.
- Improved operational efficiency by assisting with opening/closing tasks such as restocking supplies or cleaning equipment thoroughly after each shift.
- Assisted with inventory management, resulting in reduced food waste and improved stock rotation.
- Engaged customers to help create superior food and beverage experience.
- Performed cash, card, and check transactions to complete customer purchases.
- Responded promptly to requests for assistance, spills and customer inquiries.
- Demonstrated product features, answered questions and redirected objections to highlight positive aspects.
- Learned duties for various positions and provided backup at key times.
- Ensured compliance with local health regulations through diligent adherence to sanitation guidelines in both front-and back-of-house areas.
- Worked with floor team and managers to meet wide range of customer needs.
- Encouraged customers to make additional purchases by highlighting current deals and keeping lane well-stocked.
- Ensured compliance with food safety regulations and company policies consistently.
- Maintained cleanliness and organization of dining and service areas.
- Processed customer transactions efficiently using point-of-sale systems.
Education
High School Diploma -
Mt. San Jacinto College
San Jacinto, CASkills
- Cleaning
- Cash handling
- Problem-solving
- Cleaning and sanitization
- Relationship building
- Food safety standards
- Payment processing
- Product promotion
- Kitchen support
- Order taking
- Order fulfillment
- Portion control
- Kitchen communication
- Portioning
- Drink preparation
- Menu recommendations
- Friendly and outgoing
- Verbal and written communication
- Food safety
- Front of house supply stocking
- Food storage solutions
- Basic math
- Cash register operations
- Punctual and reliable
- Cleanliness and hygiene
- Cleaning and sanitizing
- Listening and comprehension
- Safe food handling
- Drive-thru operations
- Reliability and punctuality
- Professionalism and courtesy
- Conflict resolution techniques
- Patience and empathy
- Kitchen sanitation management
- Customer assistance
- Refunds and exchanges
- Issue resolution
- Active listening
- Reliable and responsible
- Adaptable and flexible
- Product knowledge
- Return and exchange processing
- Work task prioritization
- Honest and dependable
- Customer service
Timeline
Fast Food Cashier
Del Taco
08.2020 - 12.2023
High School Diploma -
Mt. San Jacinto College