Salesforce CRM
Hiram Chairez
Sales
Payson,UT
Summary
Proven Account Manager with a track record of driving sales growth and exceeding targets at Thumbtack Inc. through expert application of consultative sales strategies and exceptional relationship-building skills. Specializes in inside and inbound sales, leveraging a deep understanding of customer needs to secure and expand client accounts. Demonstrates a robust sales acumen, achieving significant revenue increases.
Overview
12
12
years of professional experience
Work History
Account Manager II
Thumbtack Inc.
San Francisco, CA
03.2022 - Current
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Maintained up-to-date knowledge of all products and services available through the company.
- Developed relationships with customers in order to increase sales opportunities.
- Recorded customer contact information accurately in the database system for future reference.
- Followed up with customers after initial phone conversations to ensure satisfaction with purchased product or service.
- Upsold additional products or services when applicable during phone calls.
- Offered advice on how to use the product effectively for maximum benefit.
- Networked to build client base and promote products to new and existing clients.
- Conducted follow-up calls with existing clients to cross-sell new products.
- Kept track of daily sales performance against targets set by management.
- Submitted reports detailing call outcomes and results at the end of each shift.
- Followed up on sales leads through outbound calling.
- Generated sales by prospecting leads, cold calling and negotiating advantageous deals.
Account Manager
Kash Trading Group Usa
Lehi, UT
01.2013 - 03.2022
- Responded to inquiries from potential customers, provided product information and answered questions.
- Identified customer needs and offered appropriate solutions to meet those needs.
- Utilized a consultative sales approach to identify customer's wants and needs, then recommended products accordingly.
- Developed relationships with customers in order to increase sales opportunities.
- Followed up with customers after initial phone conversations to ensure satisfaction with purchased product or service.
- Upsold additional products or services when applicable during phone calls.
- Offered advice on how to use the product effectively for maximum benefit.
- Conducted follow-up calls with existing clients to cross-sell new products.
Education
High School Diploma -
Presidio High
Tucson05-1999
Skills
- Consultative sales strategy
- Inside sales
- Inbound sales
- Event sales
- Proven sales track record
Accomplishments
- As an Account Executive I at Thumbtack Inc., I consistently exceeded performance quotas, earning recognition as a member of the "Top Performers Club" for all four quarters of 2023. Additionally, I was honored with the award for #1 Account Executive I of the year.
- In my subsequent role as Account Executive II, I was recruited to help launch and lead a new team focused on targeting large businesses and franchises. Our initial team of 10 Account Executives not only met but surpassed expectations, leading to a comprehensive restructuring of the Salesforce to further optimize our approach and results.
Affiliations
- Family Man
- Active in my Community and Church Community
- Fishing and Outdoors
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimeWork Location
RemoteHybridImportant To Me
Work-life balanceCompany CultureHealthcare benefitsWork from home optionSoftware
Genesys Dialer
Microsoft Office
Adobe
Five9s Dialer
Interests
Fishing
Hunting
Camping
Community Service
Timeline
Account Manager II
Thumbtack Inc.
03.2022 - Current
Account Manager
Kash Trading Group Usa
01.2013 - 03.2022
High School Diploma -
Presidio High
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