Hiram Reyes
Round Rock
Summary
Dynamic Network Communications Specialist with proven success at U.S. Army/Texas Army National Guard, adept in information security and conflict resolution. Spearheaded tactical network installations and enhanced client visibility through strategic marketing campaigns. Bilingual and skilled in training, I excel in fostering team productivity and achieving operational goals.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Network Communications Specialist
U.S. Army/Texas Army National Guard
Austin
10.2018 - Current
- Directed installation of communication antennas and secure radios to establish tactical networks.
- Developed marketing campaigns to promote environmental technologies and services.
- Composed press releases and media communications to enhance client visibility.
- Managed advertising purchases to effectively promote client products or agendas.
- Prepared and edited employee newsletters and stockholder reports for diverse audiences.
- Responded to media inquiries as designated spokesperson for accurate information dissemination.
- Planned communication programs to foster positive public and stockholder perceptions.
Computer User Support
ACI Learning
San Antonio
08.2022 - 12.2022
- Installed and supported Windows OS, delivering command line and client support while troubleshooting devices and resolving network issues.
- Secured wired and wireless local networks against physical threats and common attacks.
- Conducted regular vulnerability assessments to uphold network security integrity.
- Identified compromises by applying penetration testing and vulnerability scanning knowledge.
- Engaged in ongoing technical knowledge assessments based on ITIL4, A+, Network+, and Security+ standards.
- Pursued timely acquisition of relevant certifications through formal education programs.
- Gained insights from industry professionals during internships to enhance career development.
Sales Representative
West Coast Toyota
Long Beach
06.2015 - 10.2018
- Managed 10 sales representatives per shift with two daily shifts totaling 14 representatives per day resulting in increased productivity.
- Increased customer database by actively prospecting for new leads on social media platforms resulting in increased sales.
- Trained new sales team representatives and set sales targets that were achievable.
- Advised customers about new models and assisted which vehicles best fits their personal and financial needs.
- Accountable for initial daily deposits valued at $30,000 per week without loss.
Education
Associate of Applied Science - Information And Communication Technology
San Antonio College
San Antonio, TX09-2027
Skills
- Active Directory
- Administrative Support
- Equipment Management
- Customer Service
- Training/Mentoring
- Conflict Resolution
- Bilingual (Spanish)
- Software Knowledge
- Microsoft Office Suite
- Operational Development
- Information Security
- Multi-Tasking
- Communications
- Budgeting
- Financial
- Forklift Certified
Certification
Combat Life Saver Training
Forklift Certified
References
Available upon request.
Security Clearance
Secret
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Computer User Support
ACI Learning
08.2022 - 12.2022
Network Communications Specialist
U.S. Army/Texas Army National Guard
10.2018 - Current
Sales Representative
West Coast Toyota
06.2015 - 10.2018
Associate of Applied Science - Information And Communication Technology
San Antonio College