Summary
Overview
Work History
Education
Skills
Websites
Certification
LANGUAGES
Timeline
Generic

HIREN PATEL

Clifton,NJ

Summary


Experienced and delivery-oriented Software Engineering Manager with over a decade of hands-on and leadership experience building secure, scalable software solutions for law enforcement, public safety, and criminal justice systems. Known for leading high-impact engineering teams to deliver complex platforms such as Records Management Systems (RMS), Computer-Aided Dispatch (CAD), and real-time incident reporting applications.

Strong background in Java (7-17), Spring Boot, RESTful APIs, and modern DevSecOps practices, with a focus on CJIS-compliant architectures and integrations with state and federal systems (e.g., NCIC, DMV). Proven success in scaling Agile teams, optimizing development pipelines, and mentoring engineers to deliver secure, mission-critical software in highly regulated environments.

Combines deep technical acumen with a strong sense of ownership, cross-functional collaboration, and public sector empathy to deliver systems that keep communities and officers safe.

Overview

17
17
years of professional experience
1
1
Certification

Work History

Senior Software Engineering Manager

SoundThining (Formlay Known ShotSpotter ,SSTI)
11.2020 - Current

Project Description:

Led engineering efforts for the development and delivery of a cloud-enabled, SAAS based model, CJIS-compliant public safety platform serving local, state, and federal law enforcement agencies. The system powers incident and case management, real-time officer location tracking, evidence logging, and analytics dashboards across mobile, web, and dispatch terminals.

Managed a distributed team of 8+ engineers, oversaw full-cycle software delivery, and drove the modernization of legacy systems into scalable microservices and containerized deployments.

Key Responsibilities & Contributions:

  • Streamlined engineering processes to enhance team efficiency and reduce time-to-market for software releases.
  • Oversaw the design and delivery of microservice-based applications using Spring Boot, Java 17+, and Kubernetes, improving deployment frequency and fault isolation.
  • Built and scaled engineering teams, leading hiring, mentoring, performance management, and fostering a culture of technical ownership and continuous improvement.
  • Worked closely with product, security, and compliance teams to ensure alignment with CJIS and FIPS 140-2 standards.
  • Introduced DevSecOps practices—integrating static analysis, vulnerability scanning, and audit trails into CI/CD pipelines via GitHub Actions, SonarCloud.
  • Modernized data exchange services by replacing legacy SOAP integrations with secure REST APIs and Kafka-based messaging to support real-time alerts, arrest warrants, and location updates.
  • Led architectural reviews and migration planning to AWS GovCloud, focusing on disaster recovery, encryption, and autoscaling.
  • Managed agile delivery in a hybrid remote environment using Scrum frameworks, delivering quarterly feature releases across five core modules.
  • Established cross-agency collaboration channels with public safety departments, ensuring system features met the operational needs of officers, detectives, and dispatchers.
  • Mentored junior engineers, fostering skill development and promoting a culture of continuous learning within the team.

Technologies & Strategy Areas:

Java (17), Spring Boot, Docker, Kubernetes, AWS GovCloud, RabbitMQ,Solr, Quartz, JasperRepot, PostgreSQL, Redis, GitHub Enterprise, Terraform, CI/CD (GitHub Actions, Jenkins), Jira/Confluence, DORA Metrics, Agile/SAFe, CJIS, FIPS

Pincipal Software Engineer

LEEDS LLC (NYPD Contractor)
03.2017 - 11.2020

Project Description:

Led the architectural design and modernization of an integrated Public Safety Platform that unified key functions across Computer-Aided Dispatch (CAD), Records Management Systems (RMS), Case Management, and Mobile Patrol Systems. The platform was designed to support 24/7 operations for first responders, dispatch centers, and law enforcement personnel, while ensuring full CJIS compliance and interoperability with federal and state systems.

As Principal Software Engineer, I provided technical leadership across the full SDLC, owned system architecture decisions, and collaborated directly with government stakeholders, product managers, and cross-functional teams to deliver scalable, secure, and high-performance applications.

Key Responsibilities & Contributions:

  • Architected a modular, service-oriented system using Java EE, Spring Framework, and Hibernate, supporting real-time data exchange between CAD, RMS, and court systems.
  • Defined integration patterns and developed middleware interfaces to external agencies including NCIC, DMV, State Criminal Repositories, and FBI CJIS services.
  • Spearheaded migration from legacy monolithic architecture to SOA-based microservices, improving system reliability and deployment agility.
  • Championed secure application design, implementing multi-factor authentication, role-based access control, encryption at rest/in transit, and audit logging in compliance with CJIS Security Policy.
  • Oversaw CI/CD pipeline setup using Jenkins, SVN/Git, and SonarQube, and standardized build/test/release processes across teams.
  • Mentored a team of 8–12 developers, conducted architecture reviews, and guided code quality and refactoring efforts to align with enterprise standards.
  • Collaborated with UI/UX teams to redesign officer-facing web applications for Mobile Data Terminals (MDTs) using JSP, JavaScript, and AJAX, improving field usability and response time.
  • Ensured system scalability to support data from over 150+ agencies statewide, achieving 99.99% uptime for mission-critical applications.
  • Coordinated with infrastructure teams for disaster recovery, failover clustering, and cloud-readiness assessment (early AWS evaluation).

Technologies & Software Stacks

Java 7/8, Spring (MVC, Security), Hibernate, JSP, JavaScript, REST/SOAP, JSON/XML, Oracle DB, WebLogic, Jenkins, SVN/Git, SonarQube, Maven, JasperReports, CJIS, Agile/Scrum

Sr Software Engineer

GTSS Inc /SRM Tech Group.
05.2008 - 09.2016

Project Description:

Contributed to the modernization of NYPD’s legacy public safety infrastructure by developing secure, scalable modules for incident reporting, arrest processing, warrant tracking, and real-time case management. The platform supported thousands of officers across precincts and specialized units, integrating tightly with state and federal systems under strict CJIS compliance.

As a Senior Software Engineer, I was responsible for designing and implementing core backend services, integrating with criminal justice databases, and optimizing performance for high-volume, real-time operations.

  • Designed and developed modular, multi-tier Java/J2EE applications using Spring MVC, Hibernate, and RESTful APIs for seamless interoperability between RMS, CAD, and state/federal data sources.
  • Implemented CJIS-compliant security protocols, including encrypted communication, user role-based access control, and audit logging for sensitive data access.
  • Integrated with external law enforcement systems such as NCIC, DMV, and State CJIS Portals via SOAP/XML and REST/JSON services.
  • Developed high-performance search and reporting modules using SQL, PL/SQL, and JasperReports, enabling officers to generate real-time incident, arrest, and case history reports.
  • Participated in the full software development life cycle (SDLC) following Agile/Scrum practices with bi-weekly sprints and daily standups.
  • Worked closely with QA teams to write and maintain JUnit and integration tests, ensuring stable releases.
  • Deployed enterprise components on Jboss Server and configured clustered environments for high availability and fault tolerance.
  • Collaborated with UI/UX designers to enhance officer-facing web interfaces using JSP, JavaScript, jQuery, and AJAX for quick and intuitive access on MDTs.
  • Conducted code reviews and mentored junior developers, promoting best practices in secure coding and performance optimization

Technologies & Software Framework:

Java 7/8, Spring MVC, Hibernate, JSP, JavaScript, REST, SOAP, XML, JSON, SQL, Oracle, JasperReports, WebLogic, SVN, Jenkins, Maven, CJIS Compliance Standards

Education

Post Graduate Program I - Artificial Intelligence And Machine Learning

Texas Tech University At Austin
Austin, TX
02-2025

Master of Science - Computer Science

Gujarat University
Ahemdabad , Gujarat , INDIA
05-2005

Skills

  • Spring Framework for enterprise architecture
  • API Development
  • CI/CD pipeline for AWS deployment
  • MS SQL Server, Postgress , Power BI, Jaspersoft ,
  • Java, Python, Java Script , SQL, TypeScript
  • TensorFlow, Scikit-learn,NumPy,Pandas ,ComputerVison
  • Data Science
  • Software development life cycle
  • Software architecture
  • Microservices architecture
  • DevOps practices
  • Performance optimization
  • Proficient in machine learning
  • Scrum master
  • Web application development
  • Technical leadership
  • Continuous integration/Continuous deployment
  • Staff hiring
  • Project coordination

Certification

  • Project Management Institute - Project Management Professional (PMP)
  • Federal Acquisition Certification for Program and Project Managers (FAC-P/PM) - Certified Level 2 Project/Program Manager
  • Scrum Alliance Organization - Certified Scrum Product Owner (CSPO)
  • Google - Google Data Analytics
  • LinkedIn Learning - Business Analysis Foundations, Business Analysis and PM Collaboration, Business Process Modeling, Business Requirements Elicitation, Agile Requirements, Product Management, Technical Program Management
  • Udemy - Power BI, iOS Development, Data Science with Python Bootcamp

LANGUAGES

English
Full Professional
Hindi
Full Professional
Gujarati
Native or Bilingual

Timeline

Senior Software Engineering Manager

SoundThining (Formlay Known ShotSpotter ,SSTI)
11.2020 - Current

Pincipal Software Engineer

LEEDS LLC (NYPD Contractor)
03.2017 - 11.2020

Sr Software Engineer

GTSS Inc /SRM Tech Group.
05.2008 - 09.2016

Post Graduate Program I - Artificial Intelligence And Machine Learning

Texas Tech University At Austin

Master of Science - Computer Science

Gujarat University