Hiro Anderson
Fort Worth,TX
Summary
Achieved effective project outcomes through strong organizational and time management skills. Drove personal and professional growth by embracing new challenges and responsibilities. Enhanced team performance with a robust work ethic and adaptability. Delivered exceptional customer service while managing multiple priorities. Contributed to a collaborative environment by being consistently helpful and supportive.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Event Set Up Attendant
Benchmark Hospitality
03.2022 - Current
- Orchestrated detailed event and conference set arrangements.
- Oversaw cleaning operations for ballroom and classroom-sized spaces.
- Adapted to unexpected changes by implementing effective solutions.
- Ensured adherence to specific standards to maintain overall accuracy.
- Executed tasks with precision and adherence to deadlines.
Event Set Up Peer Trainer
Benchmark Hospitality
08.2022 - 03.2023
- Developed and delivered comprehensive training for new Event Setup Attendants.
- Maintained accurate records of trainee checklists to support training program effectiveness.
- Developed and revised standard operating procedures to enhance operational efficiency.
- Supported team leadership initiatives to enhance productivity and morale.
Assistant Store Manager
Dollar Tree
07.2020 - 01.2021
- Assisted in continuous development of effective store associates to achieve desired sales and results.
- Led teams in planning, implementation and execution of merchandising and operating initiatives to impact business effectiveness.
- Delegated assignments based on team strengths to optimize floor coverage and service needs.
- Trained new team members in cash register operation, stock procedures and customer services.
- Assisted in preparing staff work schedules.
- Answered customer questions and addressed problems and complaints in person and via phone. Handled complaints from customers by empathetically listening, recording details and offering solutions.
- Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
- Coached and developed store associates through formal and informal interactions.
- Oversaw aspects of maintenance, inventory and daily activity management.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
Education
No Degree - Foreign Languages Education
Tarrant County College District
Fort Worth, TXHigh School Diploma -
Keller Central High School
Keller, TX05.2018
Skills
- Organized and Detail Oriented
- Efficient Time Management
- Task Prioritization and Responsive
- Team Collaboration
- Great Communication
- Reliable and Responsible
Languages
English
Native/ Bilingual
Japanese
Limited
Spanish
Elementary
Certification
- Certified Peer Trainer, Benchmark Hospitality - 2022
Education and Training
other,other
Timeline
Event Set Up Peer Trainer
Benchmark Hospitality
08.2022 - 03.2023
Event Set Up Attendant
Benchmark Hospitality
03.2022 - Current
Assistant Store Manager
Dollar Tree
07.2020 - 01.2021
No Degree - Foreign Languages Education
Tarrant County College District
High School Diploma -
Keller Central High School