Hirotake Naruse
Gardena
Summary
Results-driven Account Executive with a strong background in international logistics, business development, and customer relationship management. Proven ability to exceed sales targets, win high-value accounts, and build strong relationships with cross-functional teams. Fluent in Japanese and experienced in working with international clients, particularly in the Asian market. Dedicated to driving UPS’s international growth by leveraging expertise in global trade, compliance, and supply chain optimization.
Overview
20
20
years of professional experience
Work History
Account Executive, Business Development
UPS
Los Angeles
08.2021 - Current
- Consistently achieved over 100% in revenue and volume targets in 2022 and 2023
- Identified and secured large business opportunities exceeding AE thresholds, collaborating with senior leadership to close deals
- Reversed declining territory trends, converting 45 additional accounts to achieve over 99% effectiveness in revenue in 2024
- Won two major opportunities with potential for Senior AE escalation in 2025
- Developed strong relationships with Manchester and Hermosa Center teams and drivers, facilitating seamless logistics execution
- Leveraged Japanese language skills and cultural understanding to onboard and maintain key Japanese clients, ensuring a high level of customer satisfaction and retention
Revenue Recovery PT Supervisor, Finance
UPS
Los Angeles
04.2018 - 07.2021
- Managed two teams of six revenue auditors across two buildings, maintaining top performance in the Southern California district
- Ensured compliance with financial processes, leading teams with zero grievances filed during tenure
- Implemented strategic plans to optimize revenue recovery and financial accuracy
Package Handler
UPS
Los Angeles
12.2017 - 03.2018
- Promoted to PT Supervisor within weeks due to strong work ethic and leadership potential
Seasonal Package Handler
UPS
Los Angeles
11.2017 - 12.2017
- Earned a permanent role within one week due to reliability, teamwork, and dedication
Logistics Manager / Senior Buyer
West 21, Inc.
Long Beach
10.2004 - 06.2015
- Managed international and domestic logistics, overseeing inbound and outbound shipping operations
- Coordinated incoming and outgoing shipments and ensured proper export procedures for goods shipped to Japan
- Negotiated purchasing contracts exceeding $3 million annually with major U.S
- And Japanese brands
- Led cross-functional collaboration with sales and design teams to streamline inventory planning and procurement strategies
Education
B.A. - Business Economics
California State University
Long BeachB.A. - Law
Osaka Gakuin University
Osaka, JapanSkills
- International Logistics & Trade Compliance
- Sales & Business Development
- Contract Negotiation & Pricing Strategy
- Customer Relationship Management
- Microsoft Office (Excel, Word, PowerPoint)
Timeline
Account Executive, Business Development
UPS
08.2021 - Current
Revenue Recovery PT Supervisor, Finance
UPS
04.2018 - 07.2021
Package Handler
UPS
12.2017 - 03.2018
Seasonal Package Handler
UPS
11.2017 - 12.2017
Logistics Manager / Senior Buyer
West 21, Inc.
10.2004 - 06.2015
B.A. - Business Economics
California State University
B.A. - Law
Osaka Gakuin University
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