Goal-oriented individual with strong teamwork and problem-solving skills. Known for attention to detail and effective communication, ready to contribute to operational improvements and enhance team efficiency.
Overview
32
32
years of professional experience
Work History
Home Maker
Anaheim, CA
07.2015 - Current
Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Managed time efficiently in order to complete all tasks within deadlines.
Worked flexible hours across night, weekend, and holiday shifts.
Organized and detail-oriented with a strong work ethic.
Medical Assistant
California Heart Associates
Fountain Valley, CA
07.2003 - 08.2015
Collaborated with administrative staff to streamline communication between departments for improved service delivery.
Implemented electronic health record updates, enhancing data accuracy and retrieval efficiency for patient information.
Sanitized, restocked, and organized exam rooms and medical equipment.
Obtained client medical history, medication information, symptoms, and allergies.
Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Performed medical records management, including filing, organizing and scanning documents.
Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
Medical Assistant
East Bay Cardiology
San Pablo, CA
05.1998 - 10.2000
Assisted in patient intake and documentation, ensuring accurate medical history records.
Coordinated patient scheduling and follow-up appointments to optimize clinic workflow.
Administered basic clinical procedures, including vital sign checks and EKGs for patient assessments.
Supported healthcare providers by preparing examination rooms and maintaining medical supplies inventory.
Educated patients on treatment plans, medications, and post-visit care instructions to enhance compliance.
Trained new staff members on office protocols and patient interaction techniques to foster a cohesive team environment.
Sales Agent
Ross Dress for Less
Oakland, CA
03.1994 - 06.1998
Assisted customers with product selection and inquiries to enhance shopping experience.
Maintained organized merchandise displays to optimize store layout and visibility.
Processed sales transactions efficiently using point-of-sale systems.
Collaborated with team members to achieve daily sales targets and improve customer satisfaction.
Assisted call-in customers with questions and orders.
Kaiser Permamnte
Oakland, CA
06.1997 - 12.1997
Assisted in data collection and analysis to support project initiatives.
Participated in team meetings, contributing ideas for process enhancements and operational improvements.
Managed scheduling and coordination of tasks to ensure timely completion of objectives.
Supported staff members in their daily tasks, reducing workload burden and allowing for increased focus on higher-priority assignments.
Collaborated with team members to streamline daily operations and improve workflow efficiency.
Conducted research to identify trends and gather insights for strategic planning purposes.
Maintained project documentation, ensuring accuracy and consistency across reports.