Hisham Alsaifi
Doha
Summary
A skilled and dependable Cloud Engineer with substantial hands-on experience in designing, deploying, and managing cloud-based infrastructures and services. Demonstrated expertise in configuring, maintaining, and optimizing cloud environments, with a strong focus on security, scalability, and cost-efficiency. Proven ability to troubleshoot complex cloud issues and implement effective solutions while maintaining a keen attention to detail. Adept at working collaboratively in a team setting as well as independently. Eager to advance a successful career by contributing to a forward-thinking and growth-oriented organization.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Cloud Consultant
Information & Communication Technology
2024.01 - Current
- Collaborate with cross-functional teams to develop effective strategies for cloud adoption.
- Design, plan and implement on Azure Infrastructure solutions (IAAS, PAAS, SAAS).
- Deliver successful cloud migration projects, adhering to strict deadlines and budgets.
- Design disaster recovery plans that ensured minimal downtime in case of system failures or security breaches.
- Evaluate client requirements to recommend appropriate cloud technologies and services.
- Provide technical support on various aspects of cloud computing including platform selection, architecture design, implementation, testing, and maintenance.
- Run, manage and drive proof of concepts (POC) and request for proposals (RFP).
Infrastructure Specialist
TDM Group
2019.09 - 2023.12
- Provide IT Support to customers worldwide over the phone and remotely resolve reported problems
- Responsible for ensuring that all incidents and problems are resolved within SLA and to ITIL standards via effective 2nd line support and systems management
- Assist with administration of Cloud Technologies (Office 365, Microsoft Azure, Exchange, Mail Filtering Systems)
- Accurately document all work performed through ticketing system including details and outcomes
- Troubleshoot Servers and Systems related problems
- Perform maintenance, sustainment, and operational activities for Servers and Systems using best practices in MS Windows servers, VMware, and Azure, AWS cloud
- Increase team productivity and automated repetitive tasks by using PowerShell and different tools
- Maintain communication with customers on open issues and projects to provide status and updates as appropriate.
Education
Bachelor in Business Information Technology -
University of Jordan
Amman, Jordan08.2019
Skills
- Microsoft 365 Administration
- Microsoft Intune
- AWS
- PowerShell
- Infrastructure as Code
- VMware
- Microsoft Azure
- AWS
- Critical Thinking
- Teamwork
- Self Motivation
- Attention to Detail
Certification
- ITIL V4
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Network Engineer Associate
- Microsoft Certified: Teams Administrator Associate
- Microsoft Certified: Data Analyst Associate
Languages
Arabic
Native language
English
Proficient
C2
Projects
- Migrate from On-Premises to Azure using Azure Site Recovery.
- Microsoft 365 Migration
- Single Sign-On Configuration
- SQL Server Migration to Amazon RDS (PAAS)
- Phone System Migration to Microsoft Teams
- Microsoft Defender Deployment
- Entra ID Hybrid Join Configuration
- Microsoft Intune Onboarding
- Deployment of MAM App Protection Policies
Timeline
Cloud Consultant
Information & Communication Technology
2024.01 - Current
Infrastructure Specialist
TDM Group
2019.09 - 2023.12
Bachelor in Business Information Technology -
University of Jordan
- ITIL V4
- Microsoft Certified: Azure Administrator Associate
- Microsoft Certified: Azure Network Engineer Associate
- Microsoft Certified: Teams Administrator Associate
- Microsoft Certified: Data Analyst Associate
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