HITESH KANSARA

• Oversaw end-to-end business processes to maintain proficiency and profitability. Increased sales by15%
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Oversaw business budget planning and administration, accounting functions, purchasing, and bi-weekly payroll to handle financial needs.

• Sales Management: Executed sales and revenue planning strategies including managing clients, revenue targets and implementation of processes to facilitate sales growth
• Analyzed data and present insights by region, market, line of business, brand, product and other multi facet touchpoints to drive growth targets.
• Drove sales velocity by facilitating deals through inquiry-to-order process, working with reps on pricing strategy and deal structure.
• Managed full sales process including targeting accounts strategically, working through administrative requirements
• Brand Marketing: Collaborated with key partners across marketing and business to drive competitive differentiation for strategic brands across portfolio
• Partnered with integrated marketing, advertising, and creative team to develop briefs that inspire marketing strategies and creative execution
• Cultivated consumer, competitive and market insights through data and information analysis to inform brand and audience strategies across businesses.
• Developed and implemented strategies to increase sales and profitability.
• Responsible for driving sales and maintaining operational standards of brand across GCC and rest of Middle East and capitalizing on new opportunities for expansion.
• Directing and overseeing the operations of the entire brand spread across Middle East, UAE & Far East.
• Managing and guiding team of Managers operating brand across locations. Ensuring that operational standards and of highest level and standardized across locations.
• Providing strategic guidance to operations/store managers to ensure service delivery, as per company and brand standards.
• Approving resource planning, recruitment training and other development plans for teams.
• Create culture that maximizes sales and minimizes expenses in order to achieve profitability targets and achieved 7% growth YOY.
• Developed and implemented strategies to increase sales and profitability
• Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth
• Managed budget implementations, employee reviews, training, schedules, and contract negotiations
• Drove year-over-year business growth while leading operations, strategic vision, and long-range planning
• Scheduled employees for shifts, taking into account customer traffic and employee strengths
• Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits
• Reported issues to higher management with great detail
• Reduced financial inconsistencies while assessing and verifying billing invoices and expense reports
• Supervised creation of exciting merchandise displays to catch attention of store customers
• Managed budget implementations, employee evaluations, and contract details
• Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems
• Implemented operational strategies and effectively built customer and employee loyalty
• Maximized operational excellence mentoring personnel on management principles, industry practices, and company procedures
• Introduced new methods, practices, and systems to reduce turnaround time
• Formulated policies and procedures to streamline operations
• Developed and maintained relationships with customers and suppliers through account development
• Analyzed market trends and competitor activities to create competitive advantages
• Provided thoughtful guidance to personnel in navigating and resolving snags in productivity

• Accountable for total revenue of India and Middle East region, delivering annual plans, performance metrics and goals for brand and build brand presence successfully.
• Developed innovative ways to improve business performance through data analysis, brand marketing, product placement and purposeful planning.
• Identified key opportunities for business improvement through analytics, quantitative insights, and good business acumen.
• Managed sales cycle in coordination with their respective sales team and expand brand business in 4 Middle East regions achieving growth over 5% compared to previous year.
• Created pricing schedules and determined discount rates.
• Delivered orders to customers to drive full satisfaction.
• Maintained positive relationships with customers to promote continued business opportunities.
• Delivered top customer satisfaction, reviewing feedback closely, and addressing needs and requests of account holders.
• Immediately addressed problems with customers to promote speedy resolution.
• Identified customers' needs and provided information on appropriate products in effort to promote cross-selling.

• Spearheaded Brand and achieved successful training in USA at Foot solutions World HQ.
• Opened first store at Oasis in 09 & Midriff City center 10.
• Optimized Sales potential through effective use of available marketing tools.
• Introduced and successfully implemented a wide range of innovative products in Footwear & Foot-care Division.
• Ensure Stores provide world class service level which exceeds customers and Brands expectations
• Ensure Sales teams are aware of and implement Health and safety Standards.
• Communicate all relevant information to Brand Principles and management about development in market.
• Contributed ideas for developing and improving process and workflows for best practices
• Created and managed social media campaigns to increase brand engagement
• Coordinated with design and media teams to develop high-quality creative assets
• Continually maintained and improved company's reputation and positive image in markets served.
• Built and managed project scopes, plans and budgets to maximize resource utilization.
• Built and managed project scopes, plans and budgets to maximize resource utilization
• Devised content strategy to effectively engage target audiences
• Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors
• Secured long-term accounts by recommending strategies to promote brand effectiveness and highlight product benefits
• Led collaborative efforts to create unified services, communications and marketing materials to add value to clients.

• Proficiently handled the business entailing Footwear & Leather Accessories. Achieved and supported the growth in business contribution of 15% in Season 2 in comparison with Season 1.
• Introduced and successfully implemented the wide range of Fashion products in the Footwear & Accessory Division. Established strong vendor base across categories for better product support at highly competitive prices.
• Responsible for driving sales and maintaining operational standards of brand across GCC and rest of Middle East and capitalizing on new opportunities for expansion.
• Directing and overseeing the operations of the entire brand spread across Middle East, UAE & Far East.
• Managing and guiding team of Managers operating brand across locations.
• Ensuring that operational standards and of highest level and standardized across locations. Providing strategic guidance to operations/store managers to ensure service delivery, as per company and brand standards Approving resource planning, recruitment training and other development plans for teams. Playing vital role in finalizing annual marketing strategy and actively involved in budgeting process. Create culture that maximizes sales and minimizes expenses in order to achieve profitability targets
• Planned, implemented, and tracked sales and marketing strategies to promote brand products
• Organized and delivered training sessions for new product content and technological advancements
• Spearheaded strategic brand plans for multiple product lines to increase market share and brand awareness
• Analyzed customer feedback and market trends to make informed decisions about product and brand messaging
• Researched market trends to identify customer needs and preferences for strategic planning
• Managed budget allocation and resource utilization to maximize marketing ROI
• Executed comprehensive marketing plans that consistently achieved targets for increased revenue
• Developed and executed branding campaigns to educate target audiences on product features, benefits and values
• Cultivated relationships with key stakeholders, vendors and industry influencers to create positive brand experiences
• Managed and oversaw creative projects to drive quality, accuracy and deadline management
• Consulted with product development teams to enhance products based on customer interest data
• Researched and identified new opportunities for product and brand development

• One of leading international footwear Brands in world with annual business revenue worth 7.25M $ annually.
• First international footwear brand in Land Mark group was in charge from day of ECCO brand.
• Initiated with 2 stores in UAE- Dubai and grew to 6 concept stores in UAE & 2 Shop n Shop in Doha 1 Concept in Bahrain & Shop n shop.
• Successfully planned and developed seasonal visual merchandising.
• Conducted and elaborate anew effective study of best and worst performing styles of season and used relevant information to plan marketing strategies for same.
• Distinction of identifying new business opportunities to maximize sales and profitability of Brand Business.
• Ensured allocation of right products to right location on right time.
• Planned and executed regular best practice workshop for shop managers.
• Significant contributor in ensuring that all shops visually are best in class leaving shopper with superior experience.
• Organized and delivered training sessions for new product content and technological advancements.
• Planned, implemented, and tracked sales and marketing strategies to promote brand products.
• Developed and executed branding campaigns to educate target audiences on product features, benefits and values.

• Proficiently handled the store entailing footwear & leather accessories; with an annual business for the store was 12mill AED. Competently identified fast moving merchandise and handled slow moving merchandise.
• Liaised with customers on floor to take feedback on product range and best sellers.
• Ensured seamless operations by optimizing stock-level and timely replenishment of goods.
• Rendered effective training to team members inculcated them with product knowledge and sense of Managed best usage of square footage area. Implement seasonal promos and took charge of stock build up.
• Managed inventory control, cash control, and store opening and closing procedures
• Managed store employees successfully in fast-paced environment through proactive communication and positive feedback
• Completed point of sale opening and closing procedures
• Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation
• Assisted with hiring, training and mentoring new staff members
• Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices
• Set effective store schedules based on forecasted customer levels, individual employee knowledge, and service requirements
• Reconciled daily sales transactions to balance and log day-to-day revenue
• Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
• Developed and implemented successful staff incentive programs to motivate employees
• Trained new employees on proper protocols and customer service standards
• Scheduled employees for shifts, taking into account customer traffic and employee strengths
• Interacted well with customers to build connections and nurture relationships
• Assisted in recruiting, hiring and training of team members
• Trained and guided team members to maintain high productivity and performance metrics
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service
• Managed purchasing, sales, marketing and customer account operations efficiently
• Observed each employee's individual strengths and initiated mentoring program to improve areas of weakness
• Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills
• Identified and qualified customer needs and negotiated and closed profitable projects with high success rate
• Negotiated price and service with customers and vendors to decrease expenses and increase profit

• Guided customers by helping them selecting product.
• Managed over 100 plus customers per day.
• Customer service
• Communication skills
• Contacted new and existing customers to discuss their needs.
• Strong product knowledge.
• Achieved targets as per companies KPI.
• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
• Helped customers locate products and checked store system for merchandise at other sites
• Answered customer questions about sizing, accessories, and merchandise care
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations
• Engaged with customers to build rapport and loyalty
• Solved customer challenges by offering relevant products and services
• Generated new sales leads to achieve and exceed monthly sales goals
• Served customers with knowledgeable, friendly support at every stage of shopping and purchasing
• Informed customers of promotions to increase sales productivity and volume
• Trained new employees on customer service, money handling and organizing strategies
• Selected correct products based on customer needs, product specifications and applicable regulations
• Stayed current on company offerings and industry trends
• Attended monthly sales meetings and quarterly sales trainings
• Negotiated prices, terms of sales and service agreements
• Consulted with businesses to supply accurate product and service information

Board: Maharashtra Board

Board: Maharashtra Board

• Completed professional development in arts.