Summary
Overview
Work History
Skills
Timeline
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Hitesh Patel

Lowell,MA

Summary

Hard-working professional with extensive experience in deli operations, customer service, and team coordination. Proven track record in both employee and business ownership roles. Cross-trained in multiple roles with a strong focus on performance, quality, and team leadership.

Results-driven business professional equipped with strong foundation in managing and scaling enterprises. Expertise in strategic decision-making and operational management has consistently led to business growth. Known for fostering team collaboration and adapting to evolving business environments with ease.

Overview

11
11
years of professional experience

Work History

Business Owner - Convenience Store / Deli

Village Variety Gas Station
12.2024 - Current
  • - Own and operate a full-service gas station with convenience store and deli.
  • - Manage inventory, vendor relationships, and daily operations.
  • - Oversee employee scheduling, hiring, and training.
  • - Ensure compliance with health and safety regulations.
  • - Provide exceptional customer service and community engagement.

Deli Clerk / Associate

Rogers Market & Village Variety
02.2023 - Current
  • - Prepared and served deli items including sandwiches, meats, and cheeses.
  • - Maintained cleanliness and sanitation in deli and prep areas.
  • - Handled customer orders with accuracy and speed.
  • - Assisted in inventory restocking and order placing.
  • - Ensured proper food handling procedures and safety standards.

Quality Control Inspector

EMD Millipore
02.2020 - Current
  • - Perform inspections and testing of products in accordance with company standards.
  • - Document findings and collaborate with production for quality improvements.

Machine Operator

Cirtec Medical
02.2023 - 07.2023
  • - Operated machinery for medical device production.
  • - Followed SOPs and maintained production efficiency.

Cashier

Maruti Indian Grocery
11.2016 - 01.2020
  • - Handled transactions, stocked shelves, and provided customer support.

Ticketer

Marshalls
11.2014 - 09.2016
  • - Tagged merchandise and supported backroom operations.

Skills

  • Business Management
  • Customer Service
  • Deli and Grocery Operations
  • Inventory Management
  • Microsoft Office
  • Oracle & Mango Software
  • Communication & Leadership
  • Basic Computer Skills

Timeline

Business Owner - Convenience Store / Deli

Village Variety Gas Station
12.2024 - Current

Deli Clerk / Associate

Rogers Market & Village Variety
02.2023 - Current

Machine Operator

Cirtec Medical
02.2023 - 07.2023

Quality Control Inspector

EMD Millipore
02.2020 - Current

Cashier

Maruti Indian Grocery
11.2016 - 01.2020

Ticketer

Marshalls
11.2014 - 09.2016

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Hitesh Patel