Hitheswara Yanumala
India,KA
Summary
Supply Chain Expert with a proven track record in optimizing inventory control and procurement processes at Starbucks India. Demonstrates strong client interaction skills and a commitment to FSSAI standards. Known for enhancing operational efficiency and customer engagement through effective training and management strategies. Responsible stock and order management professional attentive to details. Highly accurate in recordkeeping, transportation and customer service areas. Identifies and resolves problems without delay to maintain order. Expert with digital recordkeeping.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Storekeeper
P&O Cruises
11.2022 - Current
- Maintain a tidy and organized store, overseeing day-to-day operations.
- Conduct a monthly audit, receiving, and invoicing for food and beverage stores.
- Handled food stores: fresh fruits and vegetables, general frozen items, meat frozen items, dry stores and dairy stores.
- Monitor the freshness of fruits and vegetables, ensuring compliance with standard operating procedures.
- Manage supply chain operations, including inventory control, procurement, and distribution.
- Ensure compliance with temperature records and standard operating procedures.
- Issue items based on requisition sheets, and accurately charge them to the galleys.
- Collaborate with the Inventory Manager to support inventory-related initiatives.
Shift Manager
Starbucks India
10.2021 - 06.2022
- Managed sales and inventory, leading shifts to achieve daily targets
- Provided operational communication training and set up the store according to siren eye
- Trained partners on suggestive selling and oversaw supply chain logistics for efficient stock replenishment
- Promoted the Starbucks Rewards program to drive customer engagement
- Set up the store to meet visual merchandising standards
- Trained partners in suggestive selling techniques to increase the Average Ticket Price
Coffee Master
Starbucks India
06.2021 - 06.2022
- Conducted daily coffee seminars and discussions, coaching partners to become Coffee Masters
- Maintained customer connections through engaging coffee stories and managed the coffee supply chain
- Fostered customer connections through sharing coffee stories
Barista Trainer
Starbucks India
08.2019 - 06.2021
- Trained new partners, supported their development, and implemented supply chain best practices
- Provided feedback for assigned tasks and ensured readiness in all sections
Barista
Starbucks India
07.2018 - 08.2019
- Maintained customer connections, handled stock and inventory, and engaged in outdoor catering
- Assisted in supply chain logistics for stocking and ordering inventory
Education
Bachelor of Science -
Gitam University
India06-2022
Diploma - Hospitality Customer Service And Travel Management
Frankfinn Institute Of Air Hostess Training
Skills
- High-Quality Client Interaction
- Onboard query resolution
- Supply chain management
- Inventory control
- Procurement
- Adherence to QASA Standards
- FSSAI Standards Compliance
Certification
- Business Leadership Design Closing the Service Quality Gap
- Conflict Resolution in The Workplace
- How To Make Your Point In 1 Minute or Less
- How To See Problems as Opportunities
- Master In Sales
- Powered Pallet Truck (PPT) Authorized Driver
- Supply Chain Management Certification
- Inventory Management
- Logistics Management
Accomplishments
- Partner of the Quarter (01/01/21 - 03/31/21)
- Partner of the Month (03/01/20)
- Mug Award for the quarter of 10/01/19 to 12/31/19
- Partner of the Month (03/01/19 and 08/01/18)
Visa
Maritime Crew Visa (MCV), Australia, 11/21/25
Timeline
Storekeeper
P&O Cruises
11.2022 - Current
Shift Manager
Starbucks India
10.2021 - 06.2022
Coffee Master
Starbucks India
06.2021 - 06.2022
Barista Trainer
Starbucks India
08.2019 - 06.2021
Barista
Starbucks India
07.2018 - 08.2019
Bachelor of Science -
Gitam University
Diploma - Hospitality Customer Service And Travel Management
Frankfinn Institute Of Air Hostess Training
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