Hiti Robiah
Queens
Summary
Energetic professional in hospitality, known for high productivity and efficient task completion. Possess specialized skills in customer service, order accuracy, and time management. Excel in communication, teamwork, and adaptability, ensuring exceptional dining experiences for guests.
Overview
1
1
year of professional experience
Work History
Server
Watami Japanese Steakhouse
Missouri City
12.2024 - 04.2025
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Trained new employees on restaurant procedures and plating techniques.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
- Greeted guests and provided menus.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Server
Fuji Japanese Steakhouse
Eugene
03.2024 - 11.2024
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Provided excellent customer service to ensure satisfaction.
- Delivered food orders promptly and courteously.
- Accurately recorded orders on cash register and point-of-sale system.
- Stayed informed about daily specials, new menu items, promotions.
- Upheld high standards of sanitation in accordance with health department regulations.
- Greeted guests and provided menus.
- Assisted in training new servers.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Monitored dining room for cleanliness and proper set-up at all times.
Education
Bachelor of Management - Management
STIE PGRI
Sukabumi Indonesia08-2017
Skills
- Food service
- Cool under pressure
- Process payments
- Relationship building
- Specials promotion
- Employee training
- Menu knowledge
- Sanitation standards
- Warm and friendly
- Recommend menu items
- Effective communication
- Customer relationship management
- Payment processing
- Positive guest interactions
- Teamwork
- Cash handling
- Cash register operation
Timeline
Server
Watami Japanese Steakhouse
12.2024 - 04.2025
Server
Fuji Japanese Steakhouse
03.2024 - 11.2024
Bachelor of Management - Management
STIE PGRI
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