Hitomi Almanza
San Diego,CA
Summary
Highly motivated and enthusiastic individual seeking an opportunity to contribute as a warehouse associate, leveraging physical stamina and organizational abilities to support the team at Scholastic.
Overview
21
21
years of professional experience
Work History
Full Time Parent
Home
10.2014 - Current
- Managed household tasks such as budgeting, planning, scheduling for military family of 4.
- Leveraged leadership skills to educate, mentor, and resolve conflicts between two children.
- Off-duty volunteering by providing administrative assistance to professional educators in service of 51 students.
Insurance Agent
Gordes Insurance Agency
06.2012 - 10.2014
- Provided high quality customer service for US military personnel by answering inquiries, preparing applications, and processing claims.
- Managed a confidential database of personal protected information while assisting with administrative and financial processing tasks.
- Provided personal assistance to clients and their families via in-person, phone, email, and text to resolve issues and culture conflicts of all kinds.
Real Estate Agent
Usui Home Co.,LTD
12.2011 - 06.2012
- Established positive relationships with tenants by responding promptly to inquiries and requests.
- Provided excellent assistance to US military personnel with settling-in and navigating life in Japan.
- Presented home and office properties to prospective tenants, prepared rental agreements, lease renewals, and other documents related to property management. Maintained records of all clients, to include personal protected information within a confidential database.
Restaurant Server
Yakyudori
01.2011 - 09.2011
- Delivered excellent customer service by greeting and serving customers, providing detailed information on menus, and collecting payment, all while multi-tasking in a fast-paced environment.
- Anticipated the needs of the guests and responded politely to their requests.
Wait Staff Member
Jeong Wong
05.2009 - 01.2011
- Provide high level of customer service and cultivated warm relationships with regular customers and staff.
- Resolved customer complaints promptly and professionally to maintain a positive business reputation.
Real Estate Agent
Square House Agency
10.2006 - 01.2009
- Provided excellent assistance to US military personnel with settling-in and navigating life in Japan.
- Presented properties to prospective tenants, prepared rental agreements, and delivered accurate record keeping.
- Responded to inquiries by using well-developed active listening and to promote quick-issue resolution.
Real Estate Secretary
IE.ESTATE
04.2004 - 04.2005
- Developed and maintained list of available properties.
- Coordinated appointments.
- Maintained efficient office operations by handling errands and administrative functions.
Retail Sales Associate
Navy Exchange
04.2003 - 04.2004
- Verified pricing, scanned merchandise, applied discounts, and printed receipts to ring up customers.
- Managed efficient and accurate cash register operations.
- Monitored sales floor and merchandise displays for presentable conditions, taking corrective action, such as restocking or reorganizing products, as needed.
Education
No Degree - English Translation/Interpretation
Gregg International Vocational College
Yokohama, Japan03.2004
High School Diploma -
Zushi High School
Zushi, Japan03.2002
Skills
- Strong organizational skills
- Prioritization skill
- Sharp problem solver
- Strong time management skill
- Dependable and Responsible
Timeline
Full Time Parent
Home
10.2014 - Current
Insurance Agent
Gordes Insurance Agency
06.2012 - 10.2014
Real Estate Agent
Usui Home Co.,LTD
12.2011 - 06.2012
Restaurant Server
Yakyudori
01.2011 - 09.2011
Wait Staff Member
Jeong Wong
05.2009 - 01.2011
Real Estate Agent
Square House Agency
10.2006 - 01.2009
Real Estate Secretary
IE.ESTATE
04.2004 - 04.2005
Retail Sales Associate
Navy Exchange
04.2003 - 04.2004
No Degree - English Translation/Interpretation
Gregg International Vocational College
High School Diploma -
Zushi High School
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